This is “hands down” the BEST Starbucks I’ve ever been to… (and I’m from Seattle, one of my best friends used to manage one of the original stores downtown by the Wa Mutual Tower & the Litigator I used to paralegal for in college became their General Counsel). So yeah, I grew up w Starbucks & drink A LOT of coffee (mostly black Nitrobrew), 😂 I will just take an IV bag, please & thanks… LOL!
(As a side note, the worst Starbucks I’ve ever visited was in London but we’ll get to that review later…)
So this cute little Leavenworth location is ADORABLE, and ohhhhhh so comfy! (Especially when you’re stuck on the pass coming over for 2 extra hours because of an accident.) This is a great place to get your coffee & snacks, sit down & just “chill.”
The inviting decor, comfortable seating, clean environment and ample, kind staffing really make this place extra special “sparkly.” I personally can’t get enough of the faux antler lighting! (Cheesy probably anywhere else but so whimsical & fun at this site.) Seriously, whoever designed this store should design ALL their stores! It’s really nice to have the expected “corporate schematic” but to also add elements of the local community in a playful way like this that makes a particular store memorable; it’s becoming a need as we’re to that point as there are so many similar stores that they’ve all become a forgettable “blur.”
(Enjoyed my Nitrobrew w pumpkin foam but once again I say “half of the foam” & they make it cloying sweet w a full portion… oh well..)
In summary… This spot is very convenient, has a drive thru, free parking & plenty of seating. Worth a stop… then please shop at the small independent stores once you have your coffee. Your purchases could potentially “make or break” a “Mom & Pop” stores’ season. (Wine tasting? Try...
Read moreOn Tuesday, August 31, my family and I went into this Starbucks. All the computers were down so only app orders could be taken. I observed a couple come in and when told the situation, they left because they didn’t have the app. (They were traveling home to Spokane.) Overhearing their conversation, I felt badly that they couldn’t get what they came for so I followed them outside and I offered to use my app to order their drinks. They agreed and they gave me the cash for the drinks. I placed the order, left a tip, explained the situation to the barista so when the order came up with my name on it, they would know who it was actually going to. I gave the couple my name, told them the order would be up shortly and my family and I went on our way. Driving home to Spokane the next day, I pulled up my app to order coffee in Ritzville and to my horror, realized the Leavenworth order from the day before had defaulted to my usual Spokane store! I quickly called the Leavenworth store, hoping to talk to someone who might know if the couple had gotten their drinks, and was thrilled to hear that they had! I thanked Kaitlin and told her I was going to order the same drinks again at THEIR store so I could make sure they got the money. She assured me it wasn’t necessary because I had already paid the Spokane store. I was floored. I have to say the baristas went above and beyond in this situation and I am so impressed. I would have felt mortified if this nice couple felt they had been duped out of money and twice disappointed at not getting coffee! Yikes! Thank you, thank you, thank you to the thoughtful and kind women who took care of this couple AND overrode my mistake. You made 3...
Read moreI normally go here everyday and never have too big of issues but recently on this past Sunday I placed a mobile order at 9:48am and went in around 10ish to pick it up when they told me they hadn’t received it yet so I looked on my app and saw it wouldn’t be ready for another 20 minutes so I headed to work and came back an HOUR later and my food and drinks had just been put up recently as my eggs bites were still warm, I understand places get busy but an hour wait for a mobile order when people who are placing their orders in person are not waiting that long is a bit ridiculous. I had to flag down one of the baristas when I came back to let them know my drink was in the drive thru holder and I got cut off and ignored until she eventually went to grab it without asking or saying anything further other than asking if I had already gotten my oatmeal which I said yes because everything was in my bag. I got to work and opened my oatmeal container to it being empty. I then realized they just stuck the bag of dry oatmeal in the bag for myself to prepare which shouldn’t be the case as I requested it to be prepared with Oatmilk and they didn’t even give me Oatmilk on the side to prepare it myself. Highly dissatisfied with how the service was this day and hoping it was just an extremely off day but again I go here just about every day and didn’t feel it was right to have all of...
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