Kazzan Ramen DTLA — Restaurant in Los Angeles

To owner of Kazzan ramen dtla,

Disgusted. I don’t usually like taking my time writing any reviews on anywhere I go, but for this I had to. I am writing to file a complaint regarding an incident that occurred at your Kazzan ramen dtla. I was your regular customer even before this place transformed to ramen place.

Yesterday I visited the restaurant and was served alcohol after showing a photo of my valid passport, as I did not have the physical document with me. However, on my most recent visit, when I presented the same photo of my passport as identification, I was refused service, despite it being accepted previously.

I feel this inconsistency in your policy is unfair and confusing. I would appreciate clarification on your rules regarding ID verification for alcohol service. I also believe customers should be given consistent treatment, especially when no legal requirements have changed in the interim.

I will not return here again for the rude service from the lady. I forgot her name but she had tons of acne on her face. She could have said things for nicely or lowered her voice down a little so I don’t get more attention I could get. instead, she made me feel humiliated by people seating at the bar. At least you can say things nicely.

We will never return for this inconsistency place that changes policy every time. Or at least make an effort to recognize your...

The atmosphere and idea is great but the food and service is meh. We had the sukiyaki and curry Kazan ramen, and it took FOREVER for server to bring us water or order for us, we were sitting there for like 20 mins before anyone even come check on us which I don’t understand since the restaurant is basically empty with 3 tables of customers including us.

Finally she got our order then we waited forever AGAIN for our food. The soup were flooding the table during cook, curry tasted like curry powder added with too much water and you can’t really taste anything? And there are more tasteless cabbages in ramen than actual noodles.

We also got the matcha shaved ice, at first it was cool with dry ice and stuff, then the tube with dry ice suddenly squirted some liquid onto our face. We had to stuff some paper in to stop it. Jesus Christ.

During our meal it was really hard to get ahold of our server and everything took so so long it’s such a waste of time. The table next to us left like two hour ago and the table is still not cleaned up. Would not recommend and will never come back again. Felt like I spent a century waiting in an overpriced...

Update 11/18/2024:

This is a very good lunch special. I think you would be very lucky to come here.

They do an amazing job of having a clean presentable restaurant and the service is very friendly but I absolutely love the Ramen!! If you want a good affordable lunch come try the Ramen and get the three dollar side.

I can’t tell you how much I enjoyed it. I may not be able to pronounce most of the items, but the spicy Ramen that I got in addition to the three pieces of deep fried chicken were well worth every bite!

They do a lot to keep this place presentable and they have outdoor seating. Stop by now. !

You have to have the volcano Ramen dessert dish, but I tried the lunch special which for $17 you get a bowl of Ramen plus a side dish! And the idea of Ramen being a full-blown meal has occurred to me since college but I did not regret eating here the service is great. The atmosphere is incredible. The seats are comfortable and there’s outdoor seating as well as indoor. The bar is massive… But the soup? Or the Ramen? Was unreal. Good I loved it so much. I wish I wouldn’t eat so fast.!

Ordered...