Terrible experience overall. The worker clearly didnât want to be there, stood back instead of taking our order. We waited for a few minutes while she walked around slowly, doing seemingly nothing at all instead of taking our order. Finally she came to the counter, and didnât even ask us what we wanted. She just stared at us and waited for us to tell her, with a very sour expression on her face. We encountered this same employee twice, and it was the same situation both times.
The place also was terribly understaffed, and only about half the flavors were in stock. I also found a bit of chocolate ice cream in my cotton candy ice cream, and the person before me ordered chocolate, so she clearly didnât clean the scoops properly or...
   Read moreWe had terrible service with a lady that clearly did not want to work. When she came up to the counter she just stared at me and gave me a bad attitude when I asked for a sundae instead of saying they didnât have any fudge right now. I had to tell her 4 times what type of ice cream I wanted before she understood what I wanted. After she finally gave me mine, she acted like it was the end of the world that I wanted to get my daughter a dolphin sundae. Another employee stepped in and did my daughters sundae thankfully. I would not recommend coming to this location....
   Read moreGave a one star because I had to be able to write a review. Terrible place for ice cream to go to. I ordered a hot fudge and the fudge was room temperature. The heating machine was not plugged in and the person has to scrape the fudge off the sides. There were hard pieces of fudge that the sugar had crystalized in the cup. See the pictures for how badly thus was. Never again will I go here...
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