Domino's Pizza — Restaurant in Nashville-Davidson

I called in to make an order. The automatic system asked for my address and told me current specials. I chose the 2 medium 3toppings special. When the system wasn’t able to under my Alfredo sauce request I chose to just make the order with a person. The man took my order and offered me the same special then charged my card. The last thing he asked was my address. When I told him my address he said they could not deliver to the area even though it’s about 8mins away. He said I could only pick up or cancel. I was unable to pick up do to me doing home aid care for my granddad with dementia. I asked how long it would take for the money to be returned if he had to cancel and I was informed it was 2-3 business days. That wasn’t okay for me since I had only so much funds. I asked for a manger and was hung up on. I called back and asked for a manager I let him know I would have to leave my client but I was I for the order was already cancelled. I asked to be able to still get the food since I didn’t approve the cancellation. He agreed. He said he was unable to see cancelled orders so I had to reorder. When I told him what I had order he told me the deal that I was original told was available actually did not exist and that the automated system is wrong even though when I spoke to a human he found the same coupon. I was very frustrated at this point but I don’t not cuss or scream I did however sound displeased. The manager decided that Bebe did not like my tone of voice that he would no longer honor his agreement or serve me the food then hung up on my face. I’m now making a formal corporate complaint and I feel this was very racially motivated as I am a black woman and if our tone is not always pleasant even while being mistreated we must accept any form of disrespect and poor customer service and to be okay with being gaslit by white men especially ones in higher positions who feel we are not worth the conversation. I have shopped many time with this same location and have never been treated this poorly by any member on the team accept the manger on duty on 1/12/2024 the afternoon shift. I will never shop there again and I would say that anyone who wants to be treated fairly should choose another...

Im a former employee and it was the best job i ever had. The team members treated me just like family. The general manager was the best trainer and teacher out of every job ever employed through. The company in all is very understanding. They keep everything clean, up to date, boost each other up and create a positive work environment. They also treat the customers amazing and take care of responsibility no question asked. No drama and much love care and respect. I felt appreciated I also felt comfortable and almost felt at home. Even when there are busy days or even if you are having a bad day there is always someone there to help you through it and to push you by motivating you to strive to be the best that you can possibly be within yourself. Like they told me it takes the best to be the best. If I still had the opportunity I would definitely join the team again. There is no other company nor environment that I have ever worked for experiencing the moments that I did while employed. There is a little bit of tough love for a while I didn't completely understand why I would find myself alone on a busy day. But the only reason behind that is to build an employee stronger because the more tough situations you find yourself in without giving up the easier other challenges become. I can truly say daring the employment and even after it helped create me to be one of the strongest soldiers that feels as in I can take on a whole lot more than I put myself out to be. Confidence isky finding balance is a must and there is never favoritism everyone no matter the position they hold through employment is equal treated fairly and have the same opportunities. They also don't mind if you communicate and would rather find another Pathway to choose on what you would like to do as a career and help you get to where you want to be even if it isn't working for their company. It's not about being an employee getting money being at work just to get paid it's all based on building yourself and building a family and it teaches you how to get through everyday obstacles through ordinary life it's not...

I work less than a block from this Domino's and there is really NOTHING to eat around here unless you drive 10 minutes away so when we saw this being built we were all super pumped!! The first time we ordered from this Dominos it was a complete nightmare. There was 1 guy working in the store! Yes, you read that right- ONLY 1 PERSON FOR THE ENTIRE STORE! I placed my order and even called about 10 minutes later because I received a notification that it would be 45-50 mins before I could pick my order up. I thought that had to be an error bc it can't take more than 10-15 minutes to run 3 sandwhiches through the oven however, when I called they confirmed that. about 25 to 30 minutes later I received a phone call from the same guy and he says to me that my order will be ready in 5-10 minutes so start heading his way. I was so excited. I was starving that day and he was busting his butt to be sure my food DIDN'T take the 45 minutes he had originally said it would. So I walked over there. When I got there he proceeds to tell me that he had not even started making my food yet. I had to wait for over 30 minutes in the store before my order was ready and he really was the only person working. I was pissed and decided I would not be back.....

Well then about 2 weeks later I was stuck here at work and no one else was here and I was starving! I couldn't leave.... so what do I do? I ordered Dominos online and walked half a block to pick it up. Let me tell you- this visit was like I went to an entirely different place!! It was ready in less than 10 minutes. It was really good. The staff was very friendlly and helpful. I was in shock.

So we ordered it again today. READY IN NO TIME- literally less than 10 minutes for a 2 topping med pizza and a brownie. So I will have to give them 4 out of 5 stars. Everyone has a bad day every now and then so I guess that is what happened the first time we went. As long as it continues to be like the #2 and #3 visit- I will keep...