District Tap House — Restaurant in New York

I came here back in February during NYC Beer Week (also my 1st trip to NY). My husband and I had been walking around on an adventure all day and we were starving. As luck would have it, we couldn't locate the restaurant we were mapping and it started drizzling when we spotted District Tap House. It was late afternoon and not packed at all. I imagine we came in between their rush hours of lunch and dinner because it was filling up fast by the time we left. They actually sat us in a nice booth in the far back, instead of the cluttered tables up front. The trip downstairs to the restroom was also a fun little adventure. But on to the good stuff!

First, I would like to take the time to acknowledge the staff's professional presence. I had a new girl training, but that did not effect her promptness and knowledge. The only mistake she made was that she let us order the Szechaun Pepper hot wings without a warning LOL! Apparently these are only available during Beer Week so we figured why the hell not?? Beer and wings is never a bad choice. These wings, however, were about 9 out of 10 HOT HOT HOT! We weren't about to sissy out so we asked for some blue cheese (apparently not stocked in this restaurant) but they did go out of their way to get us some ranch instead to cool it down. The bartender at the main bar came over and introduced himself and apologized for the wings - normally they give an honest warning but the new girl was not aware since it is only a Beer Week menu item). Like i said, no biggie, but the attention to us was appreciated. We also ordered the goat cheese croquettes and duck fat fries. The croquettes were delicious and fried perfectly. We are from Miami so it takes a lot to give a croquette a stamp of approval. The accompanying pepper honey sauce only made them more delectable. Duck fat fries - I mean what is there to say?? DUCK.FAT.FRIES = party in your mouth!

Finally, the beer selection is what will bring me back. They have an extensive list of beers to choose from, a lot being locally sourced, which I love even more. The aforementioned bartender did an amazing job of suggesting our next beers to try after our 1st round order. This was probably my favorite dining experience while in New York. It was upscale but not overpriced or pretentious. The food hooked us in and the staff sealed the deal. Cannot wait to come back next year and start a tradition with the hubby! Thanks for the great...

While I understand issues happen and would never normally be upset over something small, my review is for how management handled. My friends and I came to eat at ~6:00pm on a Saturday to get dinner before an 8pm Broadway show. By 7pm we noticed our food had been taking over 45 min and no one around us had food either. I kindly went up to the manager and mentioned this issue and that we have an 8pm show we’re trying to see. A man sitting at the table next to me had raised a similar issue. He came back and said there was an issue with the printer and the kitchen wasn’t getting any orders. While this of course is a glitch and no one’s fault, I don’t understand how the kitchen didn’t notice. Separately, I had to try to remind him multiple times that we wanted to cancel the order but he blatantly ignored me and tried helping the man next to me saying “we will comp your order” to him. When he was done helping the man next to me, I tried to get his attention AGAIN and was not acknowledged until the man at the table next to me said “hey, she needs help to.” As a woman to be consistently ignored and then only acknowledged when a man said something was infuriating. He then asked if we wanted to close out and charged us for the drinks, even though he comped the couple next to us (who came in after us as well). When we visibly seemed upset as were walking out he shooed us out of the restaurant to talk (likely so we wouldn’t “make a scene”) and told us to come back later and he’d help us. We refused and went to our show starving. Needless to say we will NOT be coming back. We are native New Yorkers, not tourists walking in off the street. Unbelievable service and not at all how you handle...

Overall, our food was delicious (guava barbeque wings) and beer selection was decent. Staff was a bit slow serving but, generally speaking, pretty good. That is with one exception... the guy working the bar on 12/31/2022 at about 630p... he was the rudest D-bag I've ever come across at a bar! As far as I'm aware, the person at the bar with money is known as a CUSTOMER! You know, the people who by buying from your establishment results in you receiving a pay check. This poor excuse of a bar tender spent about 5 minutes stocking the limes, lemons, etc. while I stood there waiting to order the above mentioned wings. Surprisingly, I had somewhere to be on NYE in NYC! Equally as surprising, the bar was a bit busy but not nearly as much as one might think given the date & location of the bar. As I stared at him for roughly 5 minutes, with the hope of actually being acknowledged, he just kept opening container after container to restock the bar items. Okay, I get it, that needs to be done but unlike a customer, limes and lemos don't contribute to his pay check. So, in such a case, a simple little "I'll be right with you" resolves the mounting tension but, nope... that was apparently above his pay grade, so instead he says loud enough so most of those at the bar could hear "I see you and you're freaking me the F*ck out" and treats me like a bother.

So, should you choose to go to that bar I'd suggest you wait for the guy to finish whatever he needs to finish before you think of looking at him.. or go to another of the hundreds of options available, such as Beer Authority or Haymaker. They have both been GREAT every time I've...