Wolfgang's Steakhouse - Broadway New York City — Restaurant in New York

It's Thanksgiving in the US and as 2 Aussie travellers who basically decided to "wing it" for dinner, I'm actually glad we stumbled upon this restaurant, knowing nothing about it prior. About 20 min earlier, we had stopped by the practically empty (at the time) one on 31st and were told no walk-ins. But, there was no offer even to see if a table for 2 might be available later to reserve, so we moved on. Fast forward to our discovery of the Wolfgangs on Broadway. Contrary to others comments - It's not Wolfgang Puck, no. But WP is not the only Wolfgang in the world and doesn't have sole rights to the name. Instead, these Wolfgangs Steakhouses are a brand of their own and from what I saw tonight, they are a team of elegantly coordinated servers, working together, to give the diner the very best of every moment and every bite. Now, I'm one of those Aussies who was raised on backyard BBQ's where half the time your steak was either charcoals or still mooing, so sauces were always necessary to get through it! But Wolfgang's has the perfect steak formula, finetuned down to a perfectly refined art form. I didn't even consider the need for any flavour enhancement like a sauce. I barely touched my delicious, fresh juiced OJ as I ate my steak.... I didn't want for ANYTHING to take away the melting, delicacy that I was savouring with every bite. From the first bite, to the very last, this was honestly the best steak I have ever eaten. It had a simple, slightly salty seasoning on either side, which was the perfect balance of flavour. Plus as a "cooked medium" steak, it was perfectly done. At the time the meal was served, it was like watching a broadway production of it's own, as 3 waiters quickly adjusted our table layout, setting before us as they served the perfect first portions of the steak & our sides. A tip for anyone who is not familiar with dining in the US; the volume/size of which a plate is served, seems to be much bigger here than anywhere else. A "side" dish, often could be shared by upto 4 people and also, if the menu say Appetisers, Entrees, but no mention of Mains - it's likely that what is called an Entree in the US, will be the size of a main meal in other countries. Anyway, we did polish off as much as we could and felt like we literally rolled back to our hotel lol The whole experience really was unforgettable and a beautiful reminder of how simplicity can be divine in the right environment. Our veges were cooked, exactly how we requested and while to some that may sound bland, to us it allowed the core ingredients to speak for themselves. I would happily hire just one chef who has this capability, than a dozen who can make a good mushroom sauce or red wine jus any day. Thankyou so much to the team for making our night so perfect. We WILL be sure to tell...

After nearly a month of reflecting on this experience, I feel compelled to share my thoughts.

My friends and I traveled from Seattle to New York over Christmas and reserved this restaurant to celebrate. Unfortunately, our experience fell far short of expectations.

The first disappointment was the cold, stale bread served at the start, which had an odd, cabinet-like taste.

When our food arrived, the server brought everything at once—salad, soup, steak, and side dishes—overwhelming the table and disrupting the flow of the meal. Adding to the discomfort, an older white gentleman (who seemed to be a staff member) rushed my friend, insisting she place her napkin “properly” on her lap. Without asking, he proceeded to split steaks and even attempted to divide side dishes between us, despite the fact that we had all ordered different items.

The food itself was another letdown. The steak, soup, and lobster mac and cheese were overwhelmingly salty, while the vegetables were bland and underseasoned.

Throughout the meal, the same gentleman hovered near us, making us feel uncomfortable and unwelcome. His demeanor felt scornful, and given the glowing reviews this place receives, we couldn’t help but wonder if our treatment was influenced by the fact that we are Asian.

The manager came by a few times to check in, but given the tense environment and the staff standing so close to our table, it was difficult to voice our concerns honestly in the moment.

The highlight came the next morning when I woke up with a swollen, red, and itchy face—likely an allergic reaction to the lobster. I had to get medication from CVS, but unfortunately, the swelling lasted throughout the rest of my holiday, which was both frustrating and upsetting.

Overall, this experience was disappointing and uncomfortable. While the restaurant has positive reviews, our experience felt far from welcoming or inclusive. I wouldn’t recommend this place, especially if you’re looking for an enjoyable and respectful...

Very Disappointed.

I was in NYC for a conference and we made a reservation for a dinner together.

The service was poor at best. For a high end restaurant I expect High end service. Our table was almost in the kitchen and those sitting on that side of the table were bumped several times. We had a reservation and they did not have the table when we arrived and I would say it was the worst table in the restaurant. The waiters (2 total) spilled water on one of our individuals and also hit that same person in the head. They also spilled water and ice on the table when refilling the water glasses.

When our entrees were ready they "auctioned" off the food. This is a Huge pet peeve of mine at any restaurant but especially when you are paying $100/ head.

Several of us ordered the filet mignon and whether it was ordered medium or MR they all were cooked to MR.

When serving the sides they were reaching across people to serve others at the table and did not ask if you wishes more or less and just plopped it on the plate. They insisted on serving the sides and then only served 3 of the 5 sides.

The sides were just OK honestly, I have had so much better. We had the creamed spinach, not really creamed. The Brussel sprouts were average and plain. The Lobster Mac and cheese was mediocre at best, the mashed potatoes were bland and average, mine are better. The onion rings were ok. The mushrooms were also nothing special and had onions in them. The dipping sauce for the Filet Mignon was too thick and salty.

Once are food was served our service stopped, no one came back and we had to flag them down to receive the bill. They never cleared the cocktail glasses we had to start our experience.

I would NOT recommend this restaurant. So many excellent restaurants in NYC. This place fell Well Short, especially...