Chili's Grill & Bar — Restaurant in North Charleston

The review you’re looking for!! (TL; DR at the bottom.) So I pull up and they are packed. I’m talking out the door packed. A whole 4 people cause whoever was supposed to be on to go must’ve been stealing everybody 15 minute break cause that booth was empty even though the lobby empty. At least as far as the naked eye could see. You could hear but one spatula in the back smacking away. At least somebody was working. I almost started taking orders cause I felt bad for spatula Tony in the back working by himself but struggle builds character so keep whipping those crabby patties me boy. I decide to beat the massive line and order online. Beep boop Apple pay and Boom! I’m only down half my light bill but we in business. So I wait the 30 suggested minutes, even though I confirmed myself that the lobby was bout as full as chik fil a when I go after church, but i wanted to make sure spatula Tony got a lil time for a water break. I come back and I get a little nervous walking up to the to go area cause it’s still barren. At this point I’m concerned that maybe there’s a human missing because i saw that same receipt dangling from the machine when i left the first time so the crime scene had luckily been untouched. But before i called it in, i had to get my food and I boy did i get it. After 15 minutes of waiting. Not like regular waiting. Like i swore i was invisible for 12 of those minutes, staff walking past me. Like eight different people and one had a button up so i thought he might be the manager but he was walking out the bathroom without washing his hands so I knew immediately he couldn’t help me. Unless it was not touching me or my food. After I bribe a server to see if my food is done, he retrieves it amongst a pile of other neglected orders. RIP Rebecca cause your bag looked wet. And then I’m on my merry way. I pass the bag to my wife who is an even unhappier camper now cause the food is cold. Although her standards for hot are somewhere between lava and earth core, I can in fact say the food was cold. I go back inside to speak to the scary movie han…. manager and seeing that empty to go section gave me PTSD so I RAN before I got stuck in that time loop again….Maybe that’s where the worker vanished to…. Anyway, i get home and open my long awaited and well deserved order and the sight of my chicken prompted this whole review cause im a working man too. I get it. What I don’t get is give you give me raw chicken spatula Tony. I don’t know how the place is normally but tonight’s staff definitely showed out. I figure it was an attempt to unalive me since I know about the missing to go worker. I was furious…but I’m a problem solver so I whip out a pan. This chicken died for my sins so I’m gone eat it. My ancestors are already displeased I am purchasing prepared poultry but I digress. Warmed up the sides as well. They have a real medieval vibe you know. Like dungeon food thrown through your cell door vibe. Prepared with love. So I demand my wife to fetch me some mead because I dont want to waste this opportunity to truly get the lord of the rings experience. And sure enough it turned out pretty good. The only reason i gave one star because it tasted decent after I channeled my inner colonel sanders but I was highly considering getting a network engineer degree to hack Google and rewrite the review script to except zero stars. And in reality the star is for me but you can have it for teaching me a valuable lesson. I could always just cook at home.. so I will be expecting my refund in the form of a chilis check for my shift tonight please and thank you.

The pictures are when i decided it was too unbelievable after already cooking it for a bit

TL; DR: Service is bad. Chicken was served raw. To go person is missing. Someone is trying to cover it up by taking me out. Tell...

UPDATE ON 1/28/2020: My husband and I returned for dinner a few days ago and were disappointed enough that we're not sure when we'll be back. The service was very good; however, my steak was way undercooked on one side, so I only ate half of it. When I mentioned it to the server, he noticed immediately and said he'd tell his manager, but no one ever came back. I did say it was fine because I are what I wanted, but the manager should have still stopped by. The most concerning part was the women's restroom with three stalls. One hadn't been flushed and it was smelly. One had a feminine napkin wrapper floating in it. The one I picked had no toilet paper. After washing my hands, I noticed that the paper towel dispenser was at the end. All of these issues together suggest that it had been too long since the bathroom was checked/ cleaned by staff. When a restaurant's bathroom has issues, I always wonder about their practices on cooking. My husband did like his meal and had no complaints about the restroom. We'll probably go back because our previous experience was excellent, but probably not too soon unless we get a deal that's too hard to pass up.

PREVIOUS REVIEW MAY 2019: We were celebrating my husband's birthday, but also had to get to a movie. We alerted the server, and she was very responsive. We had a coupon for a free appetizer, so she called the manager over and made sure to get the needed code. We also explained that we were following the keto diet, so she also suggested decent alternatives. The food we got was tasty, and we finished in plenty of time for the movie. I highly recommend Ryan.... She was very attentive and responsive. We'll...

I love Chilis. Been going for years and the vast majority of my reviews are 5 stars.

However, I dined in on Friday night at approximately 5:30 PM at the bar. When I was sitting at the bar with my friend I ordered a Well Rum and Coke. I was offered, and ordered a Double Tall. So, a rum and coke, well, double tall.

It was happy hour and wells were $5. Now I have been going to Chili’s for years and I live in North Carolina and have dined in multiple chilies in South Carolina. We don’t have the happy hour deals that Chili’s has in the Charleston area and I have ordered double rum and cokes in the past and have been charged about 7 to 8 dollars outside of happy hour prices. However, when I receive my bill, the bartender charge me two individual drinks priced at five dollars each. Meaning that I got charged $10 for my double Roman Coke when there’s actually a button on the POS system where you could hit double rum, and Coke and it will be about 6 to 7 dollars with the happy hour special. I am not sure why I got charged $10 for a drink when they’re not even anywhere close to that amount. During Happy Hour mind you.

I only left a 20% tip. I always, and I mean ALWAYS leave 30%+ tips at Chili’s. But this was ridiculous.

Service was good, but I feel like I was swindled

Tl/dr: Well Rum and Cokes, double tall, are NOT $10, and they are especially nowhere near that price during happy hour. Bartender double charged the well drinks instead of hitting the double...