I am a foodie, experienced in all kinds of cuisine. The food is good in here but the customer service is terrible. If you want to order from the food area, like sandwiches, soups or food in general you have to order from one area of the long counter, then if you want coffee, from another area and any pastries from another area. I was waiting for 11 minutes, standing there ans several employees passed me by, looked at me from the inside of the counter and anyone asked me if I needed help... it's obvious if I am inside of the restau; I am there to eat. I had to pay 3 separate times for 3 different things; and 2 of those times I was misscharged. I won't return to this place. All the employees except for a Dominican woman (she noticed everyone else being so rude to me and actually apologized) everyone else seemed like they were upset, so rude and really not interested on helping you out. I understand the Pandemic has changed everything; but with this type of customer service, they are not going to leave a good impression on the tourists thst are making a purchase thus far re-activating the economy. So disappointing.