Hotel Konvice — Hotel in okres Český Krumlov

Awful and Arrogant and made a misfortune mistake stopping here when my other first choice restaurant was too busy!|I asked for a table for one,got sat down with a menu and I literally just managed to take my coat off and was rushed to order. I said well I'm not ready I just sat down, the woman who if smiled would crack mirror just glared at me then asked the table next to me who had actually been there before me. I guess she was in a rush to get rid of the solo diner.|Meanwhile the waiter on the table next to me was being condescending to some japanese tourists trying to explain the bill and that they now owed a tip after they paid for the meal. Not a great start to my dining dining experience.....|A few mins later the guy came over and took my order. I then went to the ladies room ( less than 5 min) and when I came back my meal was sitting there. They brought it whilst I wasnt even at the table!!!! And it wasnt hot it was like warm. I asked if it was a main as it had only 3 2cm sized cubes of meat in a gallon of sauce and dumplings. They said yes and proceeded to talk about me in Czech ( the female) thinking I didnt understand it all. They offered more bread dumplings I declined. I dont see a main being 3 cubes of meat 2cm long. That's starter. I have travelled all over the world last 15 years so I'm not being naive or ignorant here.|I then ate asked for the bill| It was brought over and made CLEAR tip was NOT included. Happy with that they didnt deserve it. So I didnt pay it. Was patronised by the female waitress telling me to face a good new year as a result. |Atmosphere... they want your money and for you to eat and get out. |I'd never go there again and in a town where there are 100 other choices for food. Choose more...

Awful and Arrogant and made a misfortune mistake stopping here when my other first choice restaurant was too busy!|I asked for a table for one,got sat down with a menu and I literally just managed to take my coat off and was rushed to order. I said well I'm not ready I just sat down, the woman who if smiled would crack mirror just glared at me then asked the table next to me who had actually been there before me. I guess she was in a rush to get rid of the solo diner.|Meanwhile the waiter on the table next to me was being condescending to some japanese tourists trying to explain the bill and that they now owed a tip after they paid for the meal. Not a great start to my dining dining experience.....|A few mins later the guy came over and took my order. I then went to the ladies room ( less than 5 min) and when I came back my meal was sitting there. They brought it whilst I wasnt even at the table!!!! And it wasnt hot it was like warm. I asked if it was a main as it had only 3 2cm sized cubes of meat in a gallon of sauce and dumplings. They said yes and proceeded to talk about me in Czech ( the female) thinking I didnt understand it all. They offered more bread dumplings I declined. I dont see a main being 3 cubes of meat 2cm long. That's starter. I have travelled all over the world last 15 years so I'm not being naive or ignorant here.|I then ate asked for the bill| It was brought over and made CLEAR tip was NOT included. Happy with that they didnt deserve it. So I didnt pay it. Was patronised by the female waitress telling me to face a good new year as a result. |Atmosphere... they want your money and for you to eat and get out. |I'd never go there again and in a town where there are 100 other choices for food. Choose more...

I had a problem with my card being blocked by the BANK just as a safety measure when the hotel tried to withdraw money from my BANK account. Next thing after unblocking my card And trying to explain the situation to the lady at the reception was that she started shouting at me that it was my fault that the BANK blocked my card And that they are fully booked. She kept shouting, not listening to my concerns that i’m left with no accomodation in the day that i should arrive in the city. She also called me names and shouted other unrespectfull words at me before hanging up. Same attitude when another friend speaking the language tried to call her back (shouted at my friend and hung up). Now i can understand that my reservation was cancelled that somebody elso booked the room and they didn’t have Any other rooms available BUT i would have expected that the lady at the reception to be mindfull, empatic and considerate of my situation and try to help me somehow (for example redirecting me to another partner hotel or just give me some hints about other accomodation and what i could do in this situation). Worst client service experience and the lady at the reception who answered my phone should be further investigated and her attitude should nor be accepted under Any circumstances by the hotel. This is not the right way to treat...