Came in the other day. The 2 young girls at the front were on their phones while I sat and waited for help. I had to tell my employee out loud that I wasn't getting any help before they caught on. Afterwards. Upon asking for 2 different pair of shoes I was interested in, I was only given one of the pair,making it hard to test the shoes for fit and or manufacturers damage. Side note: I have shopped here many times and have bought thousands of dollars in shoes. The owner himself has handed me boxes upon boxes at a time. So I don't see the issue here in me holding a $200 pair of shoes that I'm more than likely gonna buy. When I entered the store I was wearing the "MTV yo wrap" Patrick Ewings. That I had purchased from this very store...if the girls would have taken a moment off their phones they would have recognized an avid shoe shopper who buys from them frequently. Good luck going here. Was planning to but 2-3 pair of shoes but opted in one pair due to the...
Read moreDO NOT WASTE YOUR MONEY HERE! I bought my son a pair of Nike Air Max 90 tennis shoes on Friday and they were falling apart at the seams by Monday. I took them back to the store on Tuesday and the staff refused to exchange the clearly DEFECTIVE shoes. I was told that they would need to talk to the owner and to come back the next day, which I did to no avail. I was told that they would not return the shoes because they would loose money. I asked "What about me, I'm a working class mom who bought an expensive pair of shoes for my kid at your store and they fell apart in 3 days, so I'm loosing money." The sales rep did not care. I try to support small, local businesses but it doesn't always pay to do so. I have bought shoes here in the past but will NEVER spend a dime at this place again. I ended up having to dispute the charges through my bank to get my money back and i didn't even want a refund originally only to exchange the...
Read moreThey have awesome shoes here my only complaint Is that the few times I've been in there they never have my shoe size . And it's a hit or miss when it comes ro who your dealing with when you walk in there. There have been times I've come in and bought a pair of shoes and the sakes guy was awesome and couldn't have been more helpful. And as far as my most recent trip the lady at the cash register was flat out rude she was on her phone and It seemed like i was totally inconvenienceing her when I asked her prices on something. She took me completely off guard to the point where I was almost happy that they didn't have my size because i wouldn't have been very happy if she would have gotten any commission off my sale. " I don't know if thats how it works" but I use to go into the store quite frequently and the selection was usually pretty good and rhe prices...
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