JH Mountain Glow — Local services in Jackson

JH MOUNTAIN GLOW AND ITS EMPLOYEES ARE PREDATORY.

Today, my elderly mother and I were walking past JH Mountain Glow when their employee, Luca, stopped us. Without asking for her consent — and without washing his hands or putting on gloves — he applied a cream under my mother’s right eye. She was taken aback by his closeness to her and made eye contact with me to signal she wanted to leave. Before I could step in, Luca led her inside and asked her to sit down. Naturally, I followed, and he immediately asked if I was her “bodyguard.”

Luca then launched into a sales pitch about the product, telling us that it “regularly [costs] over a thousand dollars” but was “$499 and only needs to be used once a week.” My mother laughed and tried to stand up, but he physically stood in front of her and insisted that he apply the cream to the other side of her face “to even her out.”

I told him he was a convincing salesperson, but that we weren’t interested, hoping he would let her get up. Instead, he brushed me off, saying, “I’m selling to her, not you.” I made it clear that we would not be purchasing anything, since I would be the one paying for it if we did. At that point, he became visibly angry. He started asking if I had bought my mom’s purse, my own purse, the jewelry I was wearing, and told me not to interfere with his sale.

I helped my mom up and told him his behavior was inappropriate and disrespectful. As we walked out, he called us “disrespectful.”

Approximately thirty minutes after this encounter, my mother developed an allergic reaction to the product that had been applied without her consent.

The conduct displayed by Luca and JH Mountain Glow was aggressive, intimidating, and predatory in nature. In particular, the targeting of elderly women, coupled with unsolicited physical contact and high-pressure sales tactics, raises serious ethical and legal concerns.

I have filed formal complaints with the Department of Health, the Better Business Bureau, and the local Chamber...

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