I recently visited Native Jackson Hole and purchased a beautiful leather bracelet made by Rex Foster Jewelry for $500. The customer service was impeccable, with the staff being incredibly nice and helpful. I was told this bracelet was likely the last one available as the jeweler had passed away, which influenced my decision to buy it on the spot during my vacation.
However, upon returning home, I looked up the jewelry designer to purchase more of his work and found the exact same bracelet on his website for over $200 less than what I paid, and it was readily available to order. This revelation has been very upsetting. It feels like the store massively price gouges and takes advantage of tourists. While I can understand paying a premium, this discrepancy is absurd.
While I can't fault the customer service, I am deeply disappointed by the misleading information about the bracelet's availability and the significant price markup. This experience has left me...
Read moreThis is my favorite jewelry store in the world! They always have something new when I come in, and I've discovered some of my favorite artists from shopping here. The staff is always super knowledgeable which is impressive. I like that they have beautiful pieces across a range of prices, sometimes I'm able to splurge but other times I just want a nice memento that doesn't cost an arm and a leg. I've been coming here for maybe three years and I rarely see pieces they sell sold anywhere else. Even with popular artists like Calvin Begay they have unique pieces. Native never...
Read moreWas very dissatisfied with the customer service. My husband and I came in from hiking all day and stopped to find some authentic turquoise jewelry before calling it a night. Was not even greeted by the staff and was looked up and down like I didn’t belong in the store! Even when I was helped it seemed like the woman helping did not want to waste her time. Little did they know that we were actually looking to spend a good amount of money to get nice jewelry. Took my business and money elsewhere and had...
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