DO NOT ENTER this shop. EVER. FOR ANYTHING. Do not just pop in here for a quick anything! If I could give this shop minus stars I would. The salesmen are extremely talented swindlers and liars and should be running courses in extreme high pressure selling and extortion techniques. These guys could sell refrigeration trucks to Eskimos. Read all the reviews here and decide which ones are real and which ones aren't. They will lie repeatedly directly to your face. They are relentless. They will praise, complement and belittle you. They love your country. They have many great customers from your country who come here repeatedly because they get such a good deal. They will manage to sell you stuff that you don't want or need. They will tell you many "factual" truths that are outright lies. Do not ask for any advice here. It will only be false advice to benefit themselves. All their prices on the store labels are hugely inflated compared to MRRP. Then they reduce the prices in huge amounts to make you feel you are getting a reasonable deal. You aren't! They may switch products and charge higher prices than agreed. They don't even give you a proper itemised receipt. They want you to sign a blank receipt. They don't tell you that they have a no returns policy. There is no NYC state statute consumer law to protect you.
If you have shopped here and been defrauded, ripped off, swindled and scammed, DO NOT accept in on the chin. Fight back. Go directly to NYC Department of Consumer Affairs, downtown at 42 Broadway, who are incredibly helpful, with a detailed knowledge of how to fight back. I managed to obtain a full refund with the DCAs help. It was nonetheless stressful and time-wasting.
Do yourself a huge favour and shop instead at B and H Camera and Video, who are excellent, very knowledgeable and fair, and they are only two blocks away at 34th and 9th! Or go to Audio 46 for headphones etc at 46th St near 6th Ave. These guys and other small camera electronic and luggage in this tourist-heavy area are all pretty dodgy outfits.
AVOID!
If you live nearby to NYC and have been swindled, you can launch a legal case using a Consumer Law Specialist Lawyer such as...
Read moreCompletely disappointed In this store I bought a Kodak pixpro FZ43 in this store at first the price was listed for about $500 but he said it was 50% off so it would cost me $180 I thought the math didn't make sense but I was ok with it although I did ask him if the price was for sure 180 and he said yesyesyesyes then I asked if he had an adaptor so I can transfer the photos from my camera to my phone I asked the price and he ignored the question but kept pressuring me to buy when I went to pay he just asked me debit or credit and never told me the total price he then started setting up my camera and opening and throwing everything away I guess so I wouldn't be able to return it and he didn't give me a new adaptor or my receipt the only way I knew the price was from my bank and I asked him why is my total $280 if the camera is $180 he said because I got the adaptor and taxes.... so the cheap used adaptor and taxes are $100 more????!!??? But once I left the store I searched up the camera online and from the Kodak website itself the camera is $90 it's despicable that they at first show the camera for $500 to lower it to $180 and the whole store deserves hell all for a camera that is actually $90 u r not scamming rich people u r scamming broke college students that want to make memories with a...
Read moreAvoid at all cost. I think this is the first or perhaps second time in my life that I am leaving a review, but it's absolutely necessary.
Stopped in this afternoon and asked for a screen protector. Usually I purchase the same sort of non-brand item, and when I asked here, the employee went and got the right one for my device, and opened the package since I wanted a protector that is as thin as possible. I put my card down and asked him to apply the protector to the phone for me, which he did. I did not bother to ask the price of the item because this is the the same exact no-name screen protector, with the same exact packaging, that I've purchased a few times in various shops in NYC for $10 or $15.
After the employee charged my card, he came back with the receipt for a charge of $65! I assumed it was an error, so I pointed it out, but it was clear that there was no error. I've made a complaint to Capital One, who will refund the money of course, and, out of principle, I will gladly take 10 minutes to make a complaint to Mastercard. This is a difficult time for retail, but there is no excuse for...
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