J's Cleaners — Local services in New York

Not recommended at all. Used them three times and every time had issue with them. The only reason that I used them because of clothes to the hotel.

The first time the problem was that I was missing 10 dollars in change, the problem is that I saw it when I came to the hotel, of course it was my fault that I didn’t check the change on the spot but it’s also the fault of your staff who should be counting correctly. The second time I asked to wash my shirts and pack them in a box, when I came to pick them up they were on a hanger and not in a box I tried to explain to your staff that I needed the shirts in a box for my flight and they told me that next time they would be more attentive (but I needed them now and not next time). Today I came with sneakers that I asked to wash because I saw this service on your website, your staff said that it takes one week, when I agreed (although it’s a very long time) they told me that I had to sign an agreement that they would send me an SMS, I don’t have an American number, I offered to send the agreement by email but here too I was refused. I was on my way to work and had to return to the hotel to leave the sneakers there. The problem is in your staff who did not even try to help and solve the problematic situation, I understand that these are hired workers and they do not care about the reputation of your business, but your clients...

Do NOT leave your expensive coats here because the rude old gay Asian guy will steal your expensive coat and give you a random cheap same colored one and with a fake smile. Police couldn’t do anything about the situation because I didn’t get a proper receipt that described my beautiful coat and instead it only read ‘1 black long fur coat’ and didn’t take think of taking a picture beforehand otherwise I would’ve sued. As a member of the lgbt community I’m disappointed that this place is open because it needed to be shut down years ago. I’ve lived in the neighborhood for almost a decade and used to use another business until 2020 unfortunately and I’m not alone being robbed by this business even an elderly neighbor has been ripped off too and so have others in this community so please BE WARE. God is watching and will...

HORRIBLE! I dropped my suit jackets off on a Wednesday afternoon. I was told my dry cleaning would be done by Friday evening. I received a text message from them on Friday afternoon. When I went to pick the items up on Saturday morning, on my way to work, they WERE NOT DONE. I left the house not dressed for work, thinking I could change into my suit when I got there. Needless to say I was furious. They should’ve called me on Friday to let me know that they could not fulfill my order in time. Instead they communicated NOTHING AND RUINED MY DAY. I live in Brooklyn and do not have time to go back from midtown to change my clothing. This place is completely unreliable and...