Jung Lee NY — Local services in New York

So. This is difficult for me because truly they have a great selection of objects. But I gotta warn people. Unless they have something in stock to buy right there. Do not purchase. I work in the design industry and understand that vendors don’t always cooperate with timelines. Covid has also made things harder. But honestly the way they manage this from a customer service standpoint alone is very bad. If I were to specify something from their store at this point I could not trust Junglee to come through and to top it off The apathy demonstrated is pretty astronomical. I’m still waiting for a part of my order that has been outstanding for 5 months at this point and I had to cancel another order because it didn’t make sense to keep waiting for it (again 5 months). Not telling you to not shop there, but just know that when they offer to order something for you you are agreeing to some very vague terms and the staff really can’t be bothered to keep you informed. I’m sad that I won’t be using them as a resource anymore but they aren’t...

Worst experience ever! I love home appliances stores, and I was waiting for my husband close to Junglee, so I thought to take a look while waiting. When my husband arrived and I was about to leave, an old lady she is supposed to be the manager at the store commented rudely saying "is that what you are here about, waiting for someone!" When I confronted her, she lied about it and said that I was talking to my colleague!! Although she was looking at me when she was talking. I would never visit the...

DO NOT ORDER FROM HERE! I placed an order 2 weeks ago and it said it would be delivered in 5-7 days. This was a gift for a shower I was attending. I tried contacting customer service twice to inquire about shipping date and still have not heard back from them. The party is over, I had to purchase a different gift so now I am trying to get a refund. I imagine I will have the same communication...