Target — Local services in Twin Falls

So today me and my family came in today we were looking for a new TV... anywho 5 min after we entered the electronics an additional customer came up pushed the help me button well we both waited 15 min and still nobody well than that customer left and we were still waiting my son went to push it he asked very nicely he's 8 I was kinda over by the help me button I said go ahead push it no harm well than about 5 min later an associate came started getting verbally aggressive with my son yelling saying don't push that darn button im busy ur going to have to wait. Execuse me when has the customer ever waited i remember first time i tried that my manager would have wrote me up in fact they did i learned a lesson the customer is always right. I still at that point was holding my breath but I moved over by them just to listen kept my mouth shut but when he than started yelling at my disabled mother I than jumped and said and I quote ( u know what ur not going to yell at my son and my mother ) we are now the 2nd group of customers to push that button don't yell at my family he than rolled his eyes got very disrespectful to us I said kindly can or may I speak to a Manger he called him he was even ruder all I did was explain what happened he than tried to get me to leave ... u know what I remember when the customer was right I remember when management tried to appease situations like this not make it worse I remember when a customer came into an establishment the customer was right NO MATTER WHAT its pretty sad that I think officially now I'm no longer going to be shopping in stores anymore its just sad what this world has come to ... lol I remember when I was in customer service well the type that was inside...

I am sure many moms have done a cat and jack return at a target. I just went in to do it and I read the policy and double checked that it could be done. I was told no receipt no return.Also, the items had to be still in the system within the year. No problem! Then I was told if you have the app they can find some things on there. So I said ok, I would like to try. I also asked for a hard copy of the policy that specifically said no receipt no return. The employees couldn’t provide one for me just kept saying it’s online, you’ll have to go online. I was able to return a few things, and they told me that it would go back on my credit card, which I was fine with. But, they gave me a gift card. I said I thought you were putting it on my card? She didn’t have anything to say.

My feeling is they didn’t want to code the item into the system and felt I was inconveniencing them.

Make sure you get clarification on each store if you do the cat and jack return. It helps us moms out, to be able to get them more clothes. Especially how they grow...

Hmmmmmmm. I love Target, but not TF Target. I get lots of surveys from Target asking for feedback and Target Insider surveys. I've always done them because I love Target so much. After taking one about a return experience that I had, I received a snarky response from the Customer Experience manager. Annoying - don't ask for my feedback if you don't want it or are going to send a snarky response when I honestly answer the survey. It seems like the shelves are always kind of picked over. I know there a lot of post-Covid issues with supply chain and work force, but it seems a little worse at this Target than others I've been to lately. I feel like the employees who pick orders look super unhappy at the Twin Falls Target. The people who work the self-checkout are always friendly and helpful. If I had another Target nearby, I'd drive further just not to have to shop at the TF one. I'll still go there because I love all the Target brands, but I don't love it as much (or spend as much) as I...