This isn't about political views, staffing or quality of the product. This is completely about terrible service. In a world where customer service has went south, Starbucks is the leader. I understand the labor shortage, but to be rude and non accommodating should not be acceptable. With the lobby closed and the useless clearlance sign bent down (even though there is no awning or any to hit) my van will not go thru the drive thru. So I went to the door and asked if I could just order a drink and pretend I was in line. They told me no, only if I have the app, which I don't have and I did not have my debit card to load on it anyway. I again asked if there was any way I could order and pay, the barista rudely said "no" closed the door and walked away. Starbucks competition was more than glad to accommodate me and make sure I was taken care of. If I could give a lower rating to Starbucks customer...
   Read moreOrdered two small lemonades and one coffee, paid just shy of $20. I can go to Dutch Bros and get much bigger drinks for my money. The drinks were alright, not as much flavor as I was hoping for. The service was absolutely awful! The young lady that helped us didn't acknowledge us, another girl had to say we will be right with you to get her attention to help us in the first place. When our order was ready she called out my name, we thanked her and she just turned around and went to talk to a friend that showed up at the counter. We definitely will not be returning!!! Would rather go to Dutch Bros, at least the staff seem happy to...
   Read moreThe food is great but expensive. The service is amazing. The atmosphere… oh the atmosphere… so welcoming. I love the smell of coffee… and I come here all the time for a hot chocolate. They have books you can read from their library. You don’t have to check it out. They go by the honor system. The idea is to bring any book that you have and replace it with a book you like. Simple as that. They also have board games if you want to chill and drink. Lastly, they offer free WiFi. That is a plus in my opinion since WiFi is generally faster than using...
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