Pros: One star for location, centric but in a quiet narrow street. The other star is for interior, eventhough some chairs when I tried were in my opinion low for the tables which obligates to an uncomfortable posture. Lighting is calming and the music selection and volume level allows for conversation.
Cons: The lady working there the day of my visit I considered, as others have mentioned: rude. (I should have read the other comments pointing out just this issue and not just looking at the rating). To begin with she didn't say good morning at my arrival and she couldn't bring my order to the table despite the fact I was the only customer atm.
Not informative when I asked for a vegetarian sandwich, limiting the option to croissant with only jam, (you have to pay extra for some average jam from the store), and only one flavor. Really?
Her tone of voice is remarkably 'dry' and monotonous, almost condescending, maybe it's the Saturday's mornings mood, or if she had a bad start of the day who knows?
Product: The lettuce in the sandwiches on display looked old despite the fact it was before 12 md. Not much variety in pastries or whatsoever. The coffee was ok. Do not expect information for coffee nerds like me regarding, country of origin, if comes from certified farms, etc.
Finally and most irritating during my visit was the constant banging against a tin can when emptying the expresso machine scoops which spoils severely the peaceful atmosphere mentioned above.
Remarks: All and all I won't come back to this establishment nor would recommend it to my aquintances. There are just too many coffee shops in Prague (not from franchise) to choose from.
P.S. When this lady attended a Czech customer her tone of voice and attitude was much 'warmer'. Remember these opinions are based on a one-time visit only and with one...
Read moreWe should have brought our money somewhere else
I rarely give a negative review but I definitely did not have a great experience with this coffeehouse. We tried it here since it has a 4.6 rating, but was left disappointed and left me wondering where the 4.6 stars are coming from.
Cons: -Rude staff. This definitely threw me off since we had all pleasant experiences in the restaurants/cafes we visited in Prague aside from this one. No greetings/pleasantries when we came inside (a simple good morning would be appreciated since the cafe was empty when we arrived). When I asked if what’s their Mocha made of, staff sarcastically answered “It’s half coffee and half chocolate that’s why it’s called mocha.” I asked since mocha in Vienna also means one shot or double shot of coffee. I then gave our orders, and when I added some orders, staff told me “Order at once and pay at once” in a reprimanding tone. Worst part was their second customer (which was standing behind me) heard it. It then gave an awkward atmosphere. Considering the HUGE competition of coffee culture in Prague, they should train their staff more. -Coffee served was half cold. How can you enjoy your coffee on a winter day?
Pros: -near city center -fast Wi-Fi
The experience left a bitter taste. I would sure come back in Prague but never again in this...
Read moreNot sure why the positive reviews. Our experience was not positive at all. We were the only customers here and when we entered right by the staff who were smoking outside, they did not greet us but started laughing after we entered. This was our first (and last) time here, so we just thought it is a normal café, where staff comes for your order to the table. But it is not, it is self-service. We did not know that however, so we waited for about 5 minutes at our table. After that I stared to look at Google reviews and menu and discovered from photos that this is in fact a self-service. So we went to order at the bar. We had cappuccino and flat white, the coffee was burnt, not great taste. We also had carrot cake which was ok and a ham and cheese croissant which the staff put on my plate wrapped in plastic and only heated it after I...
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