KFC — Restaurant in Anderson

This has been a few months ago, but I was so upset with our terrible experience. It's long, but please bear with the story! We ordered by phone a pickup order of a family dinner with both white and dark chicken. When we went to pick up, it wasn't ready, no big deal, we waited another 10-15 minutes. Started to leave and before we left, I noticed they didn't include our biscuits and we had only dark meat. Went back inside and let them know of the error. One of the staff claimed my husband called in a dark meat only order. I told her that wasn't correct, because he knows I only prefer white. She stated she would make it right and took our food back, presumably to make it right. When we got home, they included our biscuits but gave us back the same bucket of chicken. When we called to complain, she again stated that my husband had ordered dark meat only, which I know isn't true. Not only was this terrible customer service but staff outright lied to us, which I will not tolerate. I will never again order anything from this location. We now frequent Popeye's, which is so...

This was our first time in this restaurant and we live KFC. Tonight as my daughter and I enjoyed our meal we couldn't stop talking about Jacob, he was the young man who attended us at the register. We didn't know what to get and he asked what kind of food we liked, so we discussed what all we liked and he made a recommendation of the K11. He was correct, we loved it, more so we love this young man's manners and attitude, very positive and outgoing. After a rough day I never thought a stranger could make my day with a conversation and his recommendation on a good tasting meal. Thank you Jacob for your hospitality and generosity. I hope you have a great day Jacob. From my daughter and I we wish you the best... And we had a few questions so Jacob directed Maddison to us and she absolutely nailed it and answered my questions about this place. Thank you as...

I'm done with this company.

In the past 6 weeks or so I have eaten at KFC 4 times and 3 times had the same issue.

They have no problem taking my order and money but when it's time to give it to me here is how the conversation goes.

Can I get some jelly for my biscuits? We're out Can I get some butter fory biscuits We're out Can I get some ketchup for my fries We're out.

I would say stuff happens but since 2 times this happened in Anderson and once in Noblesville in the course of a little overa a month I don't think this was just a fluke.

Most other businesses I have gone to tell you when their out of things you may need but not KFC...

we have a few other options in town for fried chicken, and I will be giving them my business instead.

Also most of their booths look broken down and in terrible shape, this place and also use...