Females, beware.
To start, I'm a guy, and I personally have never had a fantastic time at Havana, despite knowing several people who work there. So I'm not disgruntled at the door by cover fees (although if I didn't know these friends I would be). But this honestly isn't about me- its about the experiences of female friends of mine.
This past weekend alone, I spoke to three of my female friends who attended the club, all on separate occasions. They had an identically awful experience when it came to simply walking around the establishment. Of course they expected to be greeted with male attention, BUT these guys were way out of line. They were followed, groped and, in one case, sexually violated. In the case of the sexual violation, the young lady and her friend went to speak with staff on this matter, attempting to point the guy out, their response was "There's nothing we can do about that." It ruined their evening and I personally was fuming when I was told this.
As a gentleman, I was pissed at another male refusing to do anything to help these young ladies. When you go to a club, you should expect to have fun and mingle. When you feel genuinely unsafe and essentially harassed, you are not going to come back. And when the biggest pull is the attractive young ladies, and you start disregarding their safety, this affects your establishment when it comes to perception, which eventually affects your bottom line.
Concerning this topic, in summary, Havana does not have an effective policy in place to protect its patrons from sexual harassment, and it is obvious. My three friends went in a span of two days and all had the exact same things happen to them. Its unacceptable.
Find a way to better monitor the crowd better, remind patrons the rules of the establishment or explore other methods of reducing these sorts of incidents.
The reasons for my usual personal dissatisfaction with going? The vibe of the patrons and the music. The regulars seem to be flashy stereotypical clubbers with little actual substance to them while the music is Top 40, on repeat, in most rooms. I heard drake's "hotline bling" ~10 times in one night. If I were into salsa, I might be enticed by that particular room but I'm a hip-hop guy.
But I'd like to leave the focus on the experiences of my female friends because that is a much larger issue that needs to be rectified. I give them a 1 star rating until this changes. There is potential for this club to be something special, but based on what I've described and many other reviews, the male creepers/lowlifes are definitely...
   Read moreI wish I could rate this 0 stars. We bought a VIP table on NYE, knowing it was going to be pricey, however wanted to be out of the crowd and have a great experience. We were first quoted $1000, then $1200 then $1500 and lastly $1800. This was in the span of 10-20 minutes, so it was unclear how the price jumped that much, but again, we didnât want to be in the crowd. The bottles took 45 minutes to get to the table, which was around 11:15pm. The place was continuously getting packed, and people started walking through our booth instead of behind to cut through the crowd. This happened multiple times and finally when we asked a bouncer, he stated they were OVER capacity and it was a fire hazard to place VIP ropes. First of all, how is this my problem? Second of all, why would a club on NYE night go OVER capacity if it was a fire hazard? Third of all, why would any custom be ok paying triple the cost for the same experience? Not to mention, the midnight balloon drop was an epic fail. Not only did the balloons not drop, but people were fighting to get to them, punching the balloons to make them pop, all for a $1 inside. We had people standing on our couch, sitting and leaning on the back all night. It was infuriating. When I called to speak with someone about the experience, the girl on the phone stated she was going to get the owner. When she came back to the phone, it hung up. So I called back, and she stated the owner wasnât there. I asked if he could give me a call back, and she said, No, I would just have to catch him when he is there. So the place doesnât even take messages, which is a joke. After I proceeded to tell her my experience, she stated âwe donât give refundsâ. I said, I never asked for one, but Iâd still like to speak with the owner. The lack of customer service in this establishment is appalling. I even waited a full 24 hours to give the owner time to respond to my message (if the girl even relayed it), still no response. It was not only infuriating, it was disheartening. Iâve been in VIP a few times before at this place, and received better treatment than this past experience. Itâs so unfortunate this was a place I recommended others to visit, and unfortunately I can no longer do that after such...
   Read moreMy phone got stolen here and I would bet that this club plays a part in the theft. Within 10 minutes of leaving, I realized I left without my phone. My friend that I was with had my location but it was not updating which means the phone had been turned off because i had fully charged it before going out that night. Although not updating, my iPhones last location still showed Havana. When we returned to the club and explained the situation of why we wanted to go back in the bouncer said âI have heard this one beforeâ and completely denied saying goodbye to us and seeing us walk out only 10 minutes prior. Another security guard also blew us off and told us to wait to the side until they closed and they could do a security check. An hour later, when they finally closed, we were standing with 4 other girls who had also lost their phone. By this point of the night there were probably 10 security guards pushing us away from the property and being dismissive and rude to us. I go out a lot and to a lot of festivals. Iâm very responsible when it comes to pick pocketing and I understand this happens, but the way the staff handled this was completely inappropriate which leads me to believe they might take part in this. They made comments like âyeah, you ainât ever finding itâ or âyou arenât ever getting it back.â Making it sound like it was in fact stolen, and not just lost inside. Some festivals I even go to, do a bag checks when exiting, just to catch those people trying to leave with ungodly amount of phones. I donât think this would be difficult for them to do considering they were really well staffed in security. In the meantime, you can expect rude and helpless...
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