Andiamo Italian Ristorante — Restaurant in Bellevue

Varied Experience at Andiamo in Bellevue - Exceptional Service by Santos, Disappointing Seating Arrangement and Behavior by Host Moises

My recent visit to Andiamo in Bellevue was a mix of highs and lows, with standout service from Santos but disappointing aspects that marred the experience from Moises.

Despite the restaurant being empty and not requiring a reservation at the time of our arrival, my husband and I were seated in the back, which impacted the overall ambiance and enjoyment of the dining experience.

Firstly, I want to acknowledge the exceptional service provided by Santos and the chef. Their professionalism, attentiveness, and dedication to ensuring a pleasant dining experience were truly commendable. Santos went above and beyond to make our meal enjoyable, and their efforts did not go unnoticed. Notably, Santos was able to have the chef customize a dish for me, which turned out to be excellent.

However, the evening took a negative turn when we were placed in a less desirable seating area. This, combined with the behavior of the host, Moises, who exhibited unwelcoming and discriminatory behavior, detracted from what could have been a more enjoyable evening.

Despite the less-than-ideal seating and the discomfort caused by Moises, Santos's exceptional service and the chef's customized dish shone through, helping to alleviate some of the negative aspects of the visit.

In conclusion, Andiamo in Bellevue offers quality food and exceptional service from Santos, who went above and beyond to ensure a memorable dining experience. However, the disappointing seating arrangement and the behavior of host Moises can impact the overall dining experience. I recommend the restaurant based on the positive aspects, but I encourage the management to address these issues to ensure a more welcoming and inclusive environment for all patrons. I almost walked out if it wasn't for Santos our server who serves in the "back". You have been warned. And hopefully Moises changes his attitude or his employment. We visited Italy and came her for the authentic vibes of it but Moises can taint the experience with looks and bad energy.

To add we are visiting from Orlando, FL.

Pistachio Gelato was amazing but the canoli is not fresh or made in house it's hard. I recommend the Gelato for sure.

Chefs kiss...

Had a pretty bad experience today. Went for the dinner and had to wait long (7-10mins) due to over staffing. Which is borderline acceptable in rush hours.

Ordered bologenese pasta and tirami su. Those were amazing. They also served me bread with olive oil while my food was being prepared (twice :)).

My server was accommodating to my urgent hunger. Yes I didn’t had food since the morning.

Here comes the turning point when I asked for the bill. They only accept cards (and probably cash)!! But I just had my phone with me, I am used to Apple pay every where. I offered to pay via Venmo, they politely denied. And instead said to leave my valuable and fetch my card or cash. I was abysmally shocked. As angry I was, I didn’t create a scene and I just collateral my iPhone to fetch my physical card (luckily I live nearby).

I don’t know but I can probably understand they accept physical cards for some reason, but collateral??? Even though they say that they accept nfc mobile payments in the restaurant profile (see photos).

They could have easily given it a pass by accepting venmo for customer experience (its instant money unlike credit card with fees). Moreover, it was just 45$ with tip.

What are we living in 1950s, treated poorly by wanna-be elite class? Atleast they could have said that before serving me (didn’t find it written anywhere as well), I would have gone somewhere else.

No hate to the server though, he was probably following the order of the management.

It was almost a well day for me, unless this happened. Thank you Andiamo for the experience. Being wanna-be classy dine-in doesn’t give you a pass to treat customer poorly. What if someone lived far away, would you then ask them to wash your dishes at the back?

Get modernize or put a disclaimer to the people, you are serving in the tech hub of US...

Andiamo Ristorante in Bellevue is hands down the best Italian dining experience on the entire West Coast! From the moment you step through the door, the staff welcomes you like family, creating an inviting atmosphere that sets the stage for an unforgettable culinary journey.

The menu boasts a mouthwatering array of dishes, with standouts like the Linguini Seafood that leaves your taste buds dancing and a Filet Mignon that's paired with a unique and absolutely delicious Cognac sauce. Andiamo doesn't just stop at the classics; they offer traditional and authentic pasta dishes like Penne ala Vodka and Rigatoni Salsiccia, reminiscent of flavors you'd expect to find on the charming streets of Italy or the east coast.

What truly sets Andiamo apart is the vibrant energy of the owner, who infuses the restaurant with life and warmth. It's evident that he genuinely cares about every customer, making you feel like a cherished family member. He takes the time to greet each guest personally, ensuring that everyone feels welcome and appreciated. Even the talented cooks join in the friendly atmosphere, waving hello and bidding you farewell with a cheerful "Ciao."

The staff at Andiamo goes above and beyond, embodying the spirit of caring and kindness. It's evident that they put absolute love into every dish they serve, creating a dining experience that goes beyond just great food. It's an expression of genuine hospitality and passion for their craft.

Andiamo Ristorante is not just a restaurant; it's a culinary haven where caring and nice people come together to create an exceptional dining experience. And don't forget to save room for dessert – the sweet offerings are nothing short of WOW WOW WOW! Your taste buds will thank you for this Italian masterpiece on...