Harry's at Magnolia Hotel Denver — Restaurant in Denver

One star purely for the terrible breakfast service. We stayed at the hotel two nights and both mornings ordered brunch. The first we sat in the restaurant and the service was terrible. They got our order wrong and then we waited 10 minutes to get syrup for our French toast. What kind of restaurant doesn’t send syrup out with the French toast? After we finally got it, the server never came back to check on us. Despite empty $14 drinks. She finally came back and asked if the food was ok after our plates were literally empty. No attempt to comp us for the screw up or waiting whatsoever. Obviously we didn’t want to go back the next morning so I ordered room service. After an hour of waiting I called back and they claimed I gave them the wrong room number, which is not possible and absolves them of any responsibility. Why would you not take down a phone number with the room number to call if you had issues? Canceled the order and left. Such a...

Terrible service. Only one server and the bartender to serve a busy bar made me patient with the poor service for an hour but being ignored by those two wore thin after so much time passed. We watched others seated, order, and enjoy their food before I walked up to the bar to try to order some food. After ordering we waited 45 min before I walked up to the bar to find out when we might expect our food only to find out that our order was never put in. Food finally came, with three servings of sliders (we ordered one) which were over-cooked. Mark, presumably a manager, came over to apologize and offer a round on the house, but he was the last employee to stop by - we finished the food in about 25 min. and left, not wanting to waste another hour in the off chance that we might...

Our waitress seemed annoyed and was rude. We were there for 5280 Restaurant Week. One person in our party ordered the chicken it was charred and literally burnt to a crisp. We did get a replacement meal Which took a good 30 mins (everyone else was finished eating) . no other reprimands were made. No free drink, not even an apology for the wait. We mentioned our dissapointment to the waitress who again was rude and said she could not help. We asked for the manager who also said she could not help but she did apologize. Unlike the waitress the manager Laurie was nice. Would I go back to Harry’s??,,, no. There are so many other restaurants with better food and wait staff that are happy to help you have a nice...