Gettysburg Baking Co. — Restaurant in Gettysburg

My husband and I stopped in for a quick breakfast before one of the local tours. We got a selection of breakfast pastries, the apple tart was by far the best! The cinnamon raisin twist was a little more bread like texture than I was expecting but still tasted ok. I did not like the chocolate croissant at all because it was so dry and flakey, didn’t have much of a taste to the pastry itself and the chocolate was so minimal and tasted almost bitter, the inside only had one line about the diameter of a pencil of chocolate. It was too messy to eat. After the tour we decided to go back and grab a sandwich for lunch. I had the pesto panini. It was quite greasy on the bottom but tasted OK, I got a side of the couscous and it was quite dry and lacking in flavor. My husband got the ham and cheese on a croissant with potato salad and he enjoyed both of those menu items. It took a little longer to get our lunch items because they were made fresh after ordering. I also thought the prices were a little high. $4.25 each for the morning pastries and $9.25 each for the lunch sandwich. The building itself was very hard to find. It’s tucked away in a corner inside...

We got the Friends of Gettysburg membership and this was one of the vendors that offered something for the members. Without the membership I wouldn’t have even known about the bakery. We came on Tuesday 4/25/23 they were very nice and told me I got a coffee with the membership. We got some of the loaves of bread. We came again on Saturday 4/29/23 and them I mentioned the coffee when placing my order they turned to who I assume is the owner who said I’m not sure they sign me up for things. I told her I came the other day. She said then rudely said I get ask and just say yes. She seemed like it bothered her to honor her commitment. I would have given one star for the second experience but gave 2 since the girls the first time were so nice. However since I now know the owner is so rude I will not...

RUDE customer service... Wife and I bought a couple of items, when someone behind the counter --- presumably the owner --- sharply reprimanded my wife for lifting the lid to a glass cookie jar with no intention of touching anything inside the container. The counter-woman/employee/owner, could have politely addressed whatever her concern was in a courteous way instead of rudely snapping at my wife, who was extremely offended. I did not see what was going on, since I was steps away and looking to buy something else. Had I seen this, I would have given the rude woman behind the counter a lesson in politeness and tactful response in addressing customers. I have been a customer of the bakery since it opened, but NO MORE ! No excuse...