Ok so. I love charleys... i was upset when it took over steak escape at belden village mall but they have a similar sandwich that I like so all's well there....today i went there (totally out of my way so i went specifically for this turkey sandwich)... i wait in line.... totally fine.... I get up to the counter and the woman taking my order didnt look at me, basically just rushed me through a simple order.... and apparently asked me if lettuce mayo and tomato is ok on my sandwich.... flustered i said "yes but" and was told to move down.... so they have my bread ready with lettuce, tom, mayo and pickles (pickles absolutely disgust me) I ask "may I please have just mayo on my sandwich".... the man making my sandwich didnt even look at me, sighed...and threw new bread into the toaster as if I had inconvenienced him.... and then everyone had to talk to each other about why I didnt want what they put on bread that I didnt want. I get it... be fast, get people in and out... but this was so rude. I'm in the food service and i wont be back to this location. All i wanted was a turkey sub with provolone and mayo....easy easy easy....I was treated like I was asking for so much... my food was thrown at me without a second look (I really wanted a side of mayo because they barely put any on my sandwich cuz they were annoyed with out 3 seconds of interaction but I felt like I couldn't ask for a simple condiment after the dramatics I witnessed in making a Turkey, cheese and mayo sandwich.
Sloppy. Rude and def not the Charlie's I used to...
Read moreCan't find the Mall of Georgia location but I'll only post things only if I had a really good experience or an extremely bad one. In this case it was extremely bad. So I was the 2 person in line to order my food today. After one orders here you move to the side and wait for your name to be called. The people that were in front of me said their entire order was wrong. When they were asked what was wrong with their order the lady serving/cooking started arguing with the man and told him that his order was right. He then demanded his money back. So 20 minutes goes by and my name is finally called. I'm thinking great I finally get my food. NOPE. It was just to confirm my order before they started cooking it. So I also got my money back. I then went to the other food court stand that also sells great philly subs. Stood in line and got my food and guess what. The guy that was behind me in line at Charlie's was still waiting. So either Charlie's needs better training for their employees or new employees so they can serve their customers in a...
Read moreI have been coming here for several years, especially since I am employee who works at this mall. This was one of my favorite restruant choices to get food. Especially during my break times. I was spoken rudely to and was interrupted multiple times by a female employee. She smacked her lips at me multiple times and did not listen to my order. After explaining to her that I wanted the 2 for $10 deal, she tried charging me $40 extra on things I didn't want, and when I explained to her that is not what I ordered she argued with me saying "That is your order". While explaining to her that is not what I wanted, she made rude gestures towards me with her hands like a teenager who is upset with her parents.
I have never had this issue before, but lately the employees have been extremely rude. This used to be my favorite food place to go to but since this incident I will no longer...
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