Dave & Buster's Canton — Restaurant in Jackson Township

Dave & Buster’s in Canton, Ohio, is situated in the vibrant Belden Village area, conveniently located for both locals and visitors. The venue is easily accessible and features ample parking. The exterior of the building is quite inviting, with its large, colorful signage that hints at the entertainment inside. As you enter, you're greeted by a lively atmosphere that immediately sets the tone for a fun and engaging experience.

Interior and Ambiance

Upon entering, you’re welcomed into a spacious, high-energy environment. The interior design is a blend of modern and playful elements, with a variety of lighting effects, vibrant colors, and plenty of sports memorabilia. The layout is divided into distinct sections, including the arcade area, dining area, and a bar. The open floor plan ensures that the noise from the arcade does not overpower the dining experience, making it possible to enjoy both aspects of the venue.

Arcade Experience

The arcade is the heart of Dave & Buster’s and it does not disappoint. Featuring a vast array of games, from classic favorites to the latest high-tech attractions, the arcade caters to a wide range of interests. You can find everything from skee-ball and air hockey to virtual reality experiences and high-definition video games. The games are generally well-maintained, and the environment is clean and well-lit.

One notable feature is the game card system. Instead of dealing with tokens or cash, guests use a rechargeable card to play games, which simplifies transactions and tracking. This system is efficient and user-friendly, though it does require a bit of an upfront purchase. Many games offer the chance to earn tickets, which can be redeemed for a variety of prizes ranging from small trinkets to larger items.

Food and Drink

The dining area of Dave & Buster’s is designed to complement the fun, with a menu that offers a wide selection of American cuisine. The menu includes a range of appetizers, burgers, sandwiches, salads, and desserts. Popular items include the loaded tots, buffalo wings, and the variety of burgers which are generally well-received for their flavor and presentation.

For drinks, the bar area provides a robust selection of cocktails, beers, and non-alcoholic beverages. The cocktail menu is diverse, featuring both classic concoctions and creative new mixes. The service at the bar is usually prompt and friendly, contributing to a pleasant overall experience.

Service

Service at the Canton Dave & Buster’s is typically commendable. Staff members are generally attentive and courteous, whether you’re in the arcade, dining area, or bar. During peak hours, the venue can get quite busy, which sometimes leads to longer wait times for food and drinks. However, the staff’s efforts to keep things running smoothly are evident.

Events and Special Offers

Dave & Buster’s often hosts special events, parties, and corporate gatherings. They offer a range of packages for birthday parties, team-building events, and other celebrations. The staff is accommodating in helping plan and execute these events, ensuring a personalized and enjoyable experience.

Additionally, the venue frequently has promotional offers, including discounts on game play, food and drink specials, and seasonal events. Keeping an eye on their website or social media channels can help you make the most of these deals.

Conclusion

Overall, Dave & Buster’s in Canton, Ohio, provides a comprehensive entertainment experience that blends arcade fun with dining and drinks. Whether you're looking for a lively spot for a night out, a place to celebrate a special occasion, or just a fun way to spend an afternoon, this venue offers something for everyone. While it can get crowded, especially on weekends, the range of activities, quality of food, and overall ambiance make it a popular...

We wanted to celebrate my son's birthday here so we reserved a table on opentable ahead of time. Grandma who is handicapped joined us. When we arrived and went through front door it's a giant flight of stairs. We seen no signs for elevators or handicap accessable options. I hurried down this long empty hallway to stumble upon an elevator that looked very sketchy but it did work, luckily. It did smell of burning wires. We get off and go to host and give her my name and she attempts to sit us a high top table with so many open tables available because they were actually not busy. I explain we cannot sit at a high top. Apparently they only had one waiter. And he was over worked with the few tables he had. So we waited a very long time to get drink order in. We tried to ask questions about eat and play deal at 3:20, and he had to go ask someone if he can allow us to do this deal as the cutoff is 5:00. He disappeared a long time. Finally came back and yes it's a go.... He took our drink order and disappeared. We asked other wait staff to get him for us... And they came back saying he was outside... We tried asking the girl more questions about dinner deal and tokens and she told us he'd be back to answer our questions.. As We'd never been here before. Moments later he's taking new arrivals orders. A girl shows up at our table telling us our waiter is busy and she's here to take our drink orders.... We told her we put them in with him. Oh, OK... And walks away. And we wait... She never tried helping him get them. My poor son just wanted to play some games so we sent them off to play and bought coins for them... And we waited.... When we tried to find someone to just cancel the drinks and say nevermind, there was no one around... So I think we told a bus boy. And left the dining area. We spent 200.00 on coins for everyone to play. The machines were mostly broken. Taking our coins and not coming on. We did wait longer for a game tech to arrive to give us a free game on one... But we didn't want to keep standing around waiting as us adults were all getting very frustrated. It's very expensive and it's a racket. For the amount you spend on coins vs. The amount of coins each game takes almost makes me feel like a chump when you get to the rewards store and a pushpop is 500 tickets! The lack of customer service for the amount we had to spend to play for a little over an hour was astounding. We should have been treated...

Don’t even know where to begin. We had a party of 11 for a reservation at 6:30. We did as instructed and told them that we were here for a special event and I was the host. They then proceeded to tell us that our table wasn’t ready yet. They said they would text us when it was ready. We waited for an hour and still never received a text eventually we asked what was going on and they said they though they seated somebody in our party at a table, everyone was standing in front of them before so they knew who was apart of this. So we finally get seated after an hour wait. The waiter comes over and ask how we are splitting the bill which in our case was already paid for with the party reservation for food and unlimited soda refills, we tell the waiter this and he grabs the manager. The manager then proceeds to tell us that we were a little late. I immediately told him we were here at 6:30 but we’re never seated when we got there and waited an hour. He then takes us to the correct seating for the event. Now he did try to make up for this error by upgrading our cards for games but with the service at the end of the night too didn’t make up for anything. After we played our games and ate our food, which the best part of the whole night was definitely food and drinks which tasted delicious. When they gave us the check at the end of the night management said we should have been out of there by 8:30, this is true if we were seated at 6:30 like we were supposed to be. They said they felt bad for us so they let us stay longer. Management also felt the need to sit by our table until we paid and didn’t just come back to collect the bill when we were ready. The waitress was extremely rude towards the end of the night as well and made it seem like we were trying to avoid paying for our alcoholic drinks when we gave them the receipts for everything and a card to pay for it with. They also had the nerve to suggest an 18% tip after this kind of service. Spent way to much money to get treated like this. Their staff is a mess and doesn’t know what is going on and management is just as bad with customer service. Now I can’t speak on behalf of any other staff or management they may have but the group we had tonight was not...