42nd Street Pizza — Restaurant in New York

The customer service at this place is ABSOLUTELY ridiculous. I was in NYC visiting for Fleet Week. The Navy was very welcomed by many restaurants but this was not one of them. We were on duty (meaning we cant leave the ship) so we decided to order pizza from here for delivery. After an attempt at ordering I noticed that their hours stated that they werent open on Sunday and so I didnt think anything of it. I then received a phone call telling me that the delivery guy had been waiting for 30 minutes outside my door... 1. They didnt call me to tell me that they were there. 2. Someone went down to the pier immediately after they called to get the pizza amd no one was there. And 3. Ships dont have doors for you to knock on.... The delivery person stood outside of someone elses door for 30 minutes with our pizza after I gave the exact address to the pier, the pier number and the name of the ship. If you can miss a 844 foot ship, you dont need to have a job! During all of this, instead of picking up the phone to call me, they proceeded to email me and tell me I am to blame for the delivery guy missing many other orders and losing business for them. They never refunded my money, never responded back to my emails and I definitely didnt get my pizza. NEVER EAT AT THIS PLACE. IT IS A HORRIBLY...

This might have been my top 3 bad experience! The „Gyros“ was far from a real Gyros. And I can tell because I‘m Greek and I go to Greece EVERY year and eat out. Every random Greek grill is 10 times better than this. I asked twice if they have a Gyro from where they cut down the meat. The said yes. But tbh… I didn’t saw one and I don’t think there is one. Usually you show that tasty thing where every customer can see and smell it. But I‘m guessing here. It would be so simple tough :( Get a real Gyro with real pork meat. Get a proper gill an offer some Souvlaki and Bifteki. Some Greek salats with good Olive oil and fresh Pita bread and customers will love your place. But please don’t give me lamp meat (said the owner) or what ever that was and then tell me that you’re not allowed to sell pork meat in New York City. PLEASE!!! I might be a tourist but I’m not stupid. So if you’re wondering why your restaurant stays empty… read my review again. @andreas: as I told you Monday noon personally: contact me if you want to come to Greece and see and taste what real greek kitchen and a grill is like. I felt that you want your Dads business to work and you have an awesome spot there. People come from a 1-2,5 h ride with the ferry and are hungry. If you can offer them proper greek food you’ll...

Ok, imagine it’s a Monday afternoon. You spent the last 2 hours (literally) running between the Chinese consulate and the UPS store to get last minute supplemental documents for your visa application. You’re sweaty, hungry, and about ready to pass out so you stumble into the nearest possible restaurant. This is the spot. And this was me last week.

Greeted by the sweetest nonna who seated me at a table and brought over a menu explaining everything they had to offer. I saw the sign for pizza outside but she emphasized their Greek food and I was game. I got the gyro pita. Baby, that thang was big and I was grateful because I devoured it in what felt like seconds. If I could go back I would savor it a lil longer because the meat was perfectly seasoned and tender. The pita was also so fresh and soft ☁️

Atmosphere was nice, seemed to be family owned so it had a nice homey feel. Front half of the restaurant had a quaint diner vibe while the back half felt like a family restaurant. Plenty of seating so it’s great for groups or a quick...