UPDATE: January 4,2024
My husband was so bothered that I was disappointed enough to leave a negative review, he called the assistant manager the next day — the manager called him back either the same day or the next — both leads apologized profusely and were equally disappointed by our experience. My husband was refunded his money and I have faith that our next experience will return to our anticipated standard :)
Original: January 3, 2024
Preface: we hold meetings with potential clients at StellaNova because 1. great (strong!) coffee I crave 🤤🤤🤤 2. walking distance to my day job so I can easily take a work break and support my husband and business partner with his day job as an entrepreneur — we’ve been here a LOT! Today was our first disappointing experience. I love to give praise and despise leaving negative reviews, but this was bothersome.
We were watching/mindful of the time; we started our meeting at 2:30 and SN closes at 5 (we checked, we have never stayed so late), I let our guest know we had ten minutes left and needed to wrap up.
As we were ending our conversation, our barista barked over the counter to us that they would be closing in five minutes “do you want a to go bag?” motioning to our guest’s uneaten pastry “no, we couldn’t eat it — it broke our plastic fork” NO offer of ‘can I get you something else to go?’ or ‘I’m sorry to hear that…’ instead we got “I just wanted the plate so I could wash it” curtly — I was so stunned I didn’t know what to say.
We promptly left and let a gentleman know who was about to walk in to get a quick afternoon coffee that the barista wasn’t serving anything else today so he left too.
I’m disappointed that our guest, whom we invited to meet us at StellaNova, that this was his first and only experience. Golden Acorn is right across the street, I guess we’ll suggest meeting our next potential client there, perhaps they’re more appreciative of their regular patrons and take more pride in the quality of pastry...
Read moreSo I have a sensitive bladder and needed to go to the restroom I was planning on buying a iced drink because it's really hot so hot it ruined my makeup so I didn't bother to touch it up. Well I wanted to buy after I use the restroom I was told I had to be a customer there in order to pee and I said I am a customer and they said I had to buy first to use the restroom because it's for customers and I said are you kidding me why can't I buy afterwards the problem is they put a pin code on the restroom doors I told them I will buy but I need to go to the restroom because I couldn't hold it they gave me the code but I was to frantic to push the code in and asked the associate this is my second time here I am extremely disappointed that you are required to dine in first before going to the bathroom. This is not a good method to stop homeless people besides what homeless person wears business attire they can't tell the difference between business attire and regular people or homeless I don't recommend going plus that you need a code everytime so if you have a weak bladder like I it's not a good...
Read moreI recently had a conference in Downtown Oklahoma City (March 2025) and was staying just a couple blocks away from Stella Nova. I ended up visiting twice during my trip, and both experiences were fantastic.
The staff was super friendly and knowledgeable about their drink options, making me feel right at home. Service was quick, even on a busy Friday afternoon and steady Saturday morning. On both visits, I ordered an Americano. The espresso had incredible flavor.
On Friday, we decided to stay and sit in the shop, and it turned out to be the perfect spot to relax and have a great conversation with friends. The atmosphere is cozy, and it's a wonderful place to unwind.
One thing that really stood out to me was their partnership with Not Your Average Joe, an outstanding organization that's definitely worth supporting. It was a pleasant surprise that added an extra layer of goodness to an already great visit.
If you're in the area, definitely stop by Stella Nova for a delicious coffee and a...
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