The Funky Brunch Cafe — Restaurant in Savannah

When we arrived there was a long wait to be seated; this is typically not an issue but it was a day where the heat index was 100+! However since the reviews were good we decided to brave the heat and wait the 40 minutes. When we were finally seated it was outside! We asked to be moved inside but we're told it would be another 20 minute wait and we could leave our table and go back to the line. At this point we were glad to finally get ice water so we stayed. The service, while friendly, can best be described as sloth pace. We waited more than 20 minutes to place our order because apparently it was so hot not even our server wanted to be outside waiting on us. When they came to take out order we noticed everyone coming was being seated inside so we asked again to be moved inside and were told we it was a 20 minute wait. I believe at this point the manger decided we were not moving inside no matter how many times we asked. When our food finally arrived, it may have been because we were sitting in 100 degree heat outside but it was colder than the metal table we were sitting at. Also the pancakes and biscuits were dry as if they had been sitting out for a long period of time. We asked for butter and jelly but since it took over 10 minutes to arrive at our table we just forged ahead drinking lots to help the food go down. But then of course we had to ask for drink refills which also took forever to get. Additionally, the hash browns were burnt making them mostly inedible. The coffee was also stale and no amount of cream made it easier to stomach. When the server brought our check we waited over 10 minutes for them to come back and get our card. At this point we were so ready to leave we threw down some cash and walked out. Just to note by the time we left we were the only people sitting outside. I would highly NOT recommend The Funky Brunch! It is overpriced for the terrible food and beyond...

We ate brunch here with a party of 7 on 9/1/24

I will start off by saying our food was not terrible but also nothing exciting at all. Our server was also very nice once we got to our table.

When we first arrived after our wait, and had received the text that our table was ready, we had the weirdest interaction I've ever had with a restaurant owner (Deanne).

She told us that we did NOT in fact have a text from them and it was a different party with the same name. When I showed her my text from them she started acting very flustered and telling me that nothing was ready for us. I TOTALLY understand mistakes happen so I just asked if she could let us know how long we would have to wait at this point. (We had already waited 30 min which was our quoted time)

I was standing about 2-3 feet away from her with a line of people behind me and she started to act completely unhinged and yelled "I need you to BACK UP NOW!" Totally confused, I scooted back the tiny amount that I could without touching other people and again she yelled for me to back up in such an aggressive tone that it made it seem like I had done something to her, when all I did was calmly and nicely ask a question and try to sort out our texts.

It was such odd behavior and such a rude way to treat a customer. Everyone around us looked so shocked at her behavior that I was honestly embarrassed for her.

The only reason we didn't leave was because we had a large party and had already waited for a while to eat.

Once we sat down to eat, we were within eyesight of the same owner and could see her pointing and talking about us to other staff members and even mocking our hand movements as we conversed amongst ourselves.

Honestly, the food could have been five star, and I would still never return to spend my money in a restaurant with such...

First let me start off by saying I am a local resident and have been to this establishment a number of times without ever having an issue. I also understand that if I decide to eat somewhere in downtown Savannah on a Saturday morning that a wait is expected. None of these things are a problem. However, today’s experience was unacceptable. A mistake was made with two separate reservations. There was a mix up between two parties that just so happened to have the same name and number of guests. The mistake was easy to make however, the way it was handled was unacceptable. My entire party was sat at two tables, our drink orders were placed, and then a waitress came over to let us know that we had to get up because we took the seats of another reservation. We were then told there was numerous people ahead of us but they would try to figure out when and where they could sit us. No one offered us anything while we had to wait. No one owned up to the mistake and honestly made it feel like it was our fault they confused the two reservations. No one really came over to see if there was anything they could do for us to make the experience better or to simply apologize. When we were sat I will say most of our food was brought out in a timely manner, except for one. When asked where this persons food was we were again given a thousand excuses instead of simply apologizing and saying let me go check on it for you. I finally asked to speak to a manager (who ended up being our server) they had nothing to say about the situation and did not offer anything to try to and make up for everything that happened. Again, the situation was the situation, but how it was handled was extremely unprofessional and...