Adare Go Carts — Attraction in Lake Delton

On May 24, 2025 we made a family trip to WI Dells. We took our kids go carting and it was their first time driving their own carts. Super exciting, right? Nope! My mom and oldest son were the last to load into the carts. The lady in front of my mom couldn’t get her cart going and the attendant had to restart it. Then it died halfway through her first lap. Our son ended up in their fastest machine and lapped everyone 3 times. My mom ended up in the one with faulty breaks. After her final lap the attendant directed her to pull right to where we started. However, her breaks never engaged. She pushed the pedal down several times and it didn’t work. She was worried about hitting the young kids at full speed who were parked so she went left and hit the deviator at full speed. She took the path that would cause the least amount of injuries. The deviator detracted and came up over the front of her go cart, hitting her hand and head. She ended up breaking her middle finger and having severe swelling in her right hand. Thankfully her hand was in front of her face so she didn’t end up being hit directly in the face or knocked out. When everyone there used their breaks, the carts continued to roll forward. When we let them know the breaks were faulty, they blamed my mom saying she didn’t know what she was doing. They were extremely condescending and rude. There was zero empathy and they made zero attempts to at the very least ask if she was ok. Nor did they offer a hand to help me get her out of her go cart because she couldn’t get out on her own with one hand. When I left to take my mom to the hospital, my husband and kids stayed behind for a few minutes to help with a separate medical emergency that was unrelated to this place. They saw the attendant put the go cart that my mom’s accident happened in back on the track without checking it over and without cleaning it (she’d bled on the steering wheel after the deviator hit her). They do not take proper care of their equipment and will 100% blame any accidents on a customer rather than maintaining their machines to keep everyone safe. I understand that there isn’t anything to regulate places like this but there’s no excuse for their equipment to be in such disrepair. Nobody can say “go carts just do that…they never fully stop”. The ones at Mt Olympus have no problems and will stay stopped after removing your foot from the break. This place is a death trap waiting to happen and should not be open until they fix their equipment and get...

In August of 2022 my 4 kids my wife and I decided it would be a good activity to race some go-karts. So before we left I reached out to Adare go carts to make sure they had go carts that were wide enough for my wife and second oldest because they are a bit bigger than your average person. At which time I was informed that they had go carts that were double wide seats and would be big enough for them to fit in. This however was not even close to being accurate, because the go carts they had that were “double wide” were actually two separate seats and not even close to being able to accommodate either of them. Despite this they told my son to pick a car (which he did) and got completely stuck in the cart and despite seeing him and eventually us struggling to get him out just stood there smiling and laughing, which may or may not have been about him but because they were all talking to each other in another language we couldn’t really be sure. After finally getting him up we explained the situation politely to the attendants that we had called ahead to ask about wider carts to completely avoid this situation and that we wanted a refund. At which point we were asked who had told us this and who we had talked to the phone, and in the process fat shamed both my wife and son who already has to cope with enough being that he’s a heavier teenager with autism and body image issues already. I do not recommend going here for any reason despite getting our money back after what they...

If I could give this place zero stars, I would. This so-called “go-kart” facility is not only a complete joke, it’s dangerously negligent. My sister and young daughter were both severely injured after one of the attendants THREW A METAL BRACKET IN FRONT OF THEIR KART while they were going full speed. It caused them to crash violently — both ended up with concussions and had to be rushed to the hospital.

Instead of helping, the staff laughed. Yes, laughed. One of them literally said “Oops HAHAHAH” while my daughter was bawling her eyes out in pain. He then had the audacity to start cussing out my sister, blaming her for not braking — when HE’S the one who chucked the object directly in front of them. Absolutely disgusting behavior.

Even before the crash, we tried to tell them that the seatbelts didn’t buckle properly, and they just brushed it off. The karts themselves were in awful condition — wobbly, unstable, and pathetically slow for how expensive the tickets were.

And when we tried to bring this serious safety issue to management? They said, and I quote: “That’s not our problem. We’re here to make money, not be an ER.” Let that sink in.

Unsafe rides. Rude and reckless staff. Zero accountability. Do yourself a favor and go literally anywhere else — unless you want a trip to the hospital instead of a...