Great clothing, nice selection, very clean and organized store. I am EXTREMELY disappointed, however, on the service we received. We were kurtly greeted when we walked in, despite the fact there were only 2 other people in the store and we were never offered any help. Both employees basically pushed past my mom and me when we were trying to get to the fitting rooms, again no offer of help. When my mom found something she loved, we stood at the check out counter for 2 minutes while both employees had their backs to us. When one finally realized we were there, there was NO apology!!! She didn't even acknowledge we had been standing there. Neither employee was friendly in any way... I honestly felt like our presence was an inconvenience to them.
I don't care how far we have to travel to find a different location, I will never again go back to...
Read moreI’m laughing about some of these reviews calling the clothing here old women’s clothing and perfect for the Karen’s in your life. Well, I’m 49 and while much of the line might not be for me, I love the other half. JJill produces good quality ready to wear articles that are very universal. I really like the MOA location as I am a fan of the manager. The staff is well trained, store is neat and organized and size runs are generally complete. JJill has terrific sales, however, it is difficult to find what you need when ordering online as they are often sold out. I’d also like to express some sadness that the Eden Prairie store location closed. I enjoyed a lot of...
Read moreTalk about disappointment! Having worked at JJill and loving every minute of it I was extremely disappointed when I walked into the store to be ignored and when I asked for help I was not helped. The sales person pointed to what I was looking for which I couldn't find. She then pointed me in another direction and when she told me blue leggings were not carried in the store...I was about to ask if she could order them however, she was gone! I left disappointed at the lack of customer service. Poor customer service is a reflection of their manager and district manager (who by the way is a poor manager). They need to learn better customer...
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