Fanzz — Local services in The Woodlands

Purchased a hat for Christmas from this store on Black Friday, went back 2 days later to exchange the hat for my husband after I found out I got him the wrong size after telling him what I got him. Tried to exchange the hat for another size that fits him and the so called manager of the store claimed that the hat had been worn and that it had makeup on the rim. It had not been worn by myself or my husband because it's a gift for Christmas. I even had it in a LIDS gift box. The fake manager of the store refuses to let me exchange the hat. Don't buy GIFTS for someone else from this store!!! WARNING!!!! They will not let you exchange for another size and will falsly accuse or claim you've been wearing it. That's so ghetto! Spent over $200 in this store and will never buy from this store again. Putting in a complaint to Corporate and will also find out who this person's boss is. She needs to...

I’m a wife that was looking for a birthday gift for her husband. Had my two babies with me so I wasn’t able to look that easy and I had to be quick. Kids get fussy. I dont have of knowledge about sports but know my husbands favorite team. The guy who was there 10/19/2017 around 12/1pm was very nice and helpful. He didn’t get irritated when I asked a million questions, or when I ask about when certain sports end or just questions in general. He wasn’t trying to push me into buying or spending an outrageous amount. THANKS! My husband loved it and the cup idea...

Manager was rude!!! When she greeted me she already had a bad attitude, one of the other staff members greeted me and asked me if I needed help. I said I wanted a hat embroidered and she looks at her manager, which she then proceeds to say with a nasty attitude “well machine is down, if you want to wait two hours then go ahead” I understand sometimes equipment breaks down and customer service can be stressful, but there’s a way to talk...