Venezia - On the Sunny side — Restaurant in Copenhagen Municipality

I'm not sure why this place is so popular - we found it to be terrible. I have travelled the world for over 35 years on business and for pleasure, and I can honestly say that this place offered the worst customer service I have ever experienced. Very unfriendly and rude staff, who cares about having a good evening shouldn’t go here. We were told that there was only one choice of beer available and no sweet white wine. If this is true, then this place is no better than a k shop with a drinks counter!

The food was nothing to get excited about run of the mill pasta dishes. However, we did notice that people who ordered after us, probably guests who come more often, got their meal first, and even a larger portion delivered to them.

After the main course we waited to be offered a desert, or even another drink. We were totally ignored! Indeed, at no time did anyone even visit our table to ask if everything was OK. After more than 15 minutes of boredom, we elected to cut our losses and go- I had to walk to the service desk to ask for our bill; again, a first for me. When the bill finally arrived (about 10 minutes later) I presented my credit card and paid. The waiter then waived the bill in my face as if to emphasise that no tip was included in the cost. She then stood there and waited next to me - I presume she was waiting for me to place some cash in his hand. No chance ... we just got up and left. I won't tip for no service. If they had wanted some more of our money they should have asked if we wanted some more drinks and a desert instead of ignoring us. My advice would be to forget about this place. Anywhere else would be better than this ... and I do...

I am putting a 5/5 because I enjoyed so much my time there.

I went with one Italian friend and a friend of ours. We ordered a carbonara pasta, a pizza with prosciutto and ruccola and the famous (through the google reviews) lasagna.

I loved the carbonara, we were supposed to share and I simply didn’t want to. Mind blowing taste, excellent meat (from a taste perspective). My Italian friend agreed the pasta is super good and mentioned only that could have a bit more salt.

The pizza was good, nothing too extraordinary but not bad neither and the lasagna amazing.

The service was fast and super friendly also.

The atmosphere was lovely - like a quick trip to Italy and in the cold weather of Copenhagen it brought us the warmth and coziness we needed! The definition of hygge that we needed.

I will visit again definitely just to have...

The views overlooking the water are beautiful. We had walked past and seen the pizzas and thought they looked magnificent. We had strolled to see the other offerings and this seemed the best. We were given a choice of tables and the staff were very welcoming. We ordered two pizzas and they were both delicious! The diavola and truffle. The truffle was the winner! The restaurant is unpretentious and the staff are attentive. We couldn’t finish our pizzas so we’re given them to go. The lasagna also looked worth a visit for. Nice clean venue and lovely Italian staff. They were genuinely pleased that we had really enjoyed our pizzas and said it is difficult to find good pizzas in Copenhagen. It is certainly one of the better pizzas we have...