The Lobby Nesplein — Restaurant in Amsterdam

Our experience at the restaurant the lobby i Our experience at the restaurant "De Lobi" in Amsterdam was disappointing on many fronts. We chose the 5-course menu, which, apart from not being of the quality we expected for the price, was accompanied by serious disappointments. The worst thing, however, was the fact that we were charged five times more than we should have, with incorrect charges on the bill.

When we pointed out the mistake to the waiter, instead of apologizing for the inconvenience, they simply changed the receipt after we pointed it out ourselves, with absolutely no sign of politeness or desire to rectify the situation. All they managed to do was leave a taste of unjustified indifference and annoying negligence.

The food was mediocre and certainly not up to expectations for the price we paid, and the service was cold and indifferent. It's really sad that a restaurant with such a reputation seems to not care about customer satisfaction. I wouldn't recommend it to anyone, and we will definitely never return n Amsterdam was disappointing on many fronts. We chose the 5-course menu, which, apart from not being of the quality we expected for the price, was accompanied by serious disappointments. The worst thing, however, was the fact that we were charged five times more than we should have, with incorrect charges on the bill.

When we pointed out the mistake to the waiter, instead of apologizing for the inconvenience, they simply changed the receipt after we pointed it out ourselves, with absolutely no sign of politeness or desire to rectify the situation. All they managed to do was leave a taste of unjustified indifference and annoying negligence.

The food was mediocre and certainly not up to expectations for the price we paid, and the service was cold and indifferent. It's really sad that a restaurant with such a reputation seems to not care about customer satisfaction. I wouldn't recommend it to anyone, and we will definitely...

During our short stay at Hotel V, we popped downstairs (we had booked mind, knowing that we’d be knackered and didn’t want to venture too far) to eat in The Lobby for a nice simple dinner. My expectations were…. Well, didn’t have any. Just booked it for the convenience. How to summarise our meal? Easily top ten ever. How to rate the restaurant? I think it’s my favourite restaurant in the world. Seriously – used to be Skylon, but yeah, definitely this one now. The style, the vibe, the friendliness and holy moly, the grub, all excellent, top notch and divine. It was the most perfect dining experience I can remember.

I’m annoyed with myself for not trying it for our second night (established theory is; it’s never as good a second time. But I so wanted to prove the theory wrong! We ended up at a little characterful place up the same street which was also good – need to review that too – we really lucked out in Amsterdam). We had breakfast twice too during our stay and both times amazing. But the dinner – it’s something I will never forget and wow, “the corn soup is the greatest thing I ever tasted” was not something I thought I’d ever mutter. We both had the fish too and, cor, great stuff. Also, shockingly, very reasonably priced (like, a hundred euros for two of us including wine) so we can’t recommend it enough. If ever in Amsterdam again, and The Lobby alone might be a reason return, we will certainly come back. ...

Title: Extremely Disappointed with Service and Misinformation Review: I recently had a very disappointing experience at the Lobby. I arrived at the restaurant at 11:25, just after the breakfast session had ended. However, the staff informed me that they were closed until 12 for lunch. When I asked if I could reserve a table for 12, I was told there was no need and that I should simply come back at 12. Following their advice, I spent a frustrating 35 minutes walking around, killing time until the designated time. Finally, at 11:59, I returned to the restaurant, expecting to be seated for lunch. To my surprise, another staff member informed me that I couldn't walk in without a reservation. When I mentioned that I had been told to come back at 12, the previous staff member who had given me the advice simply brushed it off, saying she wasn't part of the table management team. This whole ordeal was a complete waste of my time, and I am incredibly disappointed with the poor service and lack of consistency in information provided by the staff. It's evident that there is a significant communication issue within the restaurant. As a result, I have no intention of returning in the future. I strongly urge the management of the Lobby to address these issues promptly. Customers should be able to rely on accurate information and consistent service when visiting a restaurant. Unfortunately, my experience fell far short of these...