The food was below average. Ordered the sampler with various sausages and they all taste so dry and hard except the white one. The service was particularly bad. Waited half hour for a table which is normal at busy places. However, we waited another 15 mins before a server came to our table asking what drinks we wanted to order, I said just water and we are ready to order and she said to wait and went to another table. So I guess she just drinks order (were you wondering why the wait is so long?!) 5 mins later, a guy came to take our order and also the table next to us. After another long wait, he finally brought our food without any utensils. He brought the food to the next table and didn't forget to bring the utensils, but still didn't bring us any utensils. Then we had to wait for a few minutes to catch him and ask for the utensils. While we were eating, he came by the next table a few times, chatted with friendly and just briefly turned to our table "is everything good" and ready to leave. You can feel the difference! Now after we finished the food, it came the most ridiculous part. My daughter ordered a dessert along with the food, since we already finished the food and waited quite a few minutes already and there were still other people waiting for tables. When he showed up, I asked whether our desert was ready. He started to spell out all the deserts they have and I said actually we already ordered the desert with a normal conversational voice. Out of nowhere he said "Calm down". Come on, what's the matter with you?
Btw the dessert was so terrible and we didn't finish half of it.
I left with only slightly less than 10% tip, the lowest amount is ever gave in my entire life and when I left the restaurant I immediately regretted that I still gave them $5 for the worst service in ever experienced.
My take is if you are Asian or other minorities, don't come...
Read moreWe decided to give this place a go and definitely wish we would of spent our money elsewhere. On arrival, we were not greeted and stood to be seated for a good 10 minutes. Then some lady about 10 feet away kept yelling TWO and pointed towards the back. We were just so confused. We were not even sure what table to sit at until a wait staff pointed to a our table. Our waiter was nice and attentive though. So my husband is a food fanatic. He was anxious to try this place. He knew exactly what he wanted. He ordered Oak house Eggs and I ordered the Huevos rancheros. My husband ate some and stopped. I just thought he was full. I continued to eat mine and honestly it wasn't bad but it wasn't great either. Not a dish I would order again. I couldn't even see anything because it was covered with cheese. What a missed opportunity to display delicious ingredients. Anyway the food was more cold than hot. I didn't even eat my potatoes because they were that cold. Since my dish wasn't satisfying I took a bite of my husband's Oak house Eggs. Ohhh mann big mistake! I have never in my adult life spat out food. The beef tenderloin must of gone bad. It tasted sooooo gamey. It was disgusting. Yuck 🤮. Then my husband said, " Yeah I spat mine out too but didn't want to ruin your experience if your food was good." This place was a total disappointment. I could see the owner busting her behind around the restaurant. But honestly I think that energy needs to be spent expediting in the kitchen and over seeing the quality of the food that is...
Read moreI would suggest eating elsewhere. In my opinion, the atmosphere is unfriendly, and the food is subpar.
The staff were unfriendly to us from the moment that we arrived to the moment that we left. Our party consisted of 5 people, which apparently is a logistical nightmare for this restaurant as the staff verbally groaned and complained about having to seat 5 people. During the duration of our meal, the staff was observed to complain nearly every time a new customer or party entered the restaurant, almost as if the staff was upset that people actually wanted to dine there.
The food itself was served lukewarm, which incidentally, was the same temperature as the beer that I had ordered. Lukewarm food. Lukewarm beer. Yuck!
As we were leaving, I asked the staff if they happened to have an elevator to get back upstairs (the restaurant is located in a basement), as we were traveling with my mother-in-law who is getting up there in age. The staff ignored me the first time I asked. So I asked again. The staff angrily replied, "No!" And then proceeded to ignore me again. I am not sure why the staff was rude to us as our party was courteous throughout the meal. We were just asking for help for an elderly lady.
We tipped 15% because we're not barbarians, but I have to tell you, I was very tempted to not tip as the entire experience was not something that I would ever pay money for again. It's too bad because I had previously dined here a few years ago, and we really enjoyed this restaurant. I would not advise anyone...
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