Nashville Underground — Restaurant in Nashville-Davidson

Faced a racial bias very evidently at this place on November 8th. I had a friend visiting me from Indianapolis. We have been in the US for a while now and are well aware of the cultural practices here. We simply wanted to check out the clubs and have a fun Friday night. I read good reviews about this place online for its music. We grabbed a drink and were quietly enjoying the music on the rooftop space, not bothering anyone. There were other groups there, but I think we were the only people of color. One person from another group launched/threw their drink in the air, it fell on the floor and there was ice everywhere. Now, this would seem normal in a bar where people are drunk and just having fun so none of us paid heed to it. Next thing we knew, two security guards came up to my friend and I, and told us to leave. They didn't care once about what we had to say while I patiently tried to explain that it wasn't us but someone else (I also do not know what was their basis for blaming us in the first place if they did not see us do it). They refused to let us take our drinks, refused to let us take the stairs, and made us wait for the elevators alongside the other group. All this while I am thinking this is a miscommunication and everyone is being kicked out. When the elevator arrived, I was so surprised that they told only the two of us to go inside and they entered with us (like we would cause a scene or whatever). They did not say a word to or care about what the other group did. In the elevator, I was constantly defending myself when one security guy (who seemed old, short with a long and unkept beard) came up to me and said, "That was an American flag right next to where you were doing all this". This statement made it clear what was happening, and it took me a second to fathom this situation. We left without making a scene but was incredibly disappointed with this whole experience. Anyway, definitely not recommending this place to anyone and will make it a point to tar their reputation...

We made reservations for dinner here after looking at the website and seeing the amazing photos of the scenery and food. We were fully expecting a restaurant....but when we showed up that was not the case. First, even though we had a reservation.... the doorman ignored us as he checked IDs for the other 20-21 year olds waiting in line to go to what was apparently a dance club?! Eventually the host let us in as we went upstairs to the next host that was rude, snapped at me when I asked her about the table, and overall seemed bother and annoyed that she has to seat us. We were seated on the rooftop for dinner....which was in the dark, while the dj blasted and soooo many kids were dancing all over each other- all of them with no masks on walking around. The waitress spilled an entire drink on my friend and then didn’t show up back to our table for ages. The bill was super sketchy and the “loophole” made it super uncomfortable as they “explained” our extra things listed on our bill when we asked about the $400 we spent. Upon leaving, I went to use the restroom and it was absolutely disgusting! As I turned around to walk out because I could bring myself to use the facilities- I walked past a stall where an employee was sitting and peeing with the door open! The food was good and the music was fine....we made the best of the situation. Just a little disappointed with the service and the way everything was handled. Didn’t seem like we got the full picture or what was advertised and definitely not what we were expecting. If your looking for a club and party night out....sure! But if you’re over 28 you may be a fish...

Visited this place today. Sat on a table and 2 bartenders/Waiters never went to our table. I went to the bar and asked if we had to order at the bar and one of them answered "yes" (as people kept showing up, the other waiter went to the tables to take the order). So I ordered and one of my orders was very specific (nothing spicy due to health reasons) asked for a chicken sandwich repeated a few times to please not make it spicy. When the plate came the moment I saw the chicken I knew it was spicy and tasted it, and it was spicy. Went to the bar to tell the blond waiter and she said "it wasn't spicy" (with attitude) and I told her it was and that my girlfriend couldn't eat spicy food that was the reason I repeated making the order that please don't make it spicy. She then told me that if I didn't want it spicy then I had to have the grilled chicken (she should've told me that from the start). When I asked for my check, she gave me one were it wasn't telling me what they were charging me. So I asked again and when she gave me the check she was charging me for the plate that I returned. I asked for it to be removed, but they already had charged me for $106. When they did the void they charged me for $102 which made no sense since the plate was $16.99. Ended up noticing that the waiter decided to add a 20% tip. I am a waiter and you don't do that at all. The service was horrible for us. If I don't recieve the refund for that "voided" bill I will open an investigation towards the restaurant even if I have to involve...