McDonald's — Restaurant in Wisconsin Dells

this mcdonalds is absolutely ridiculous, dont go here unless you want to waste half an hour of your life. I came on Saturday night through the drive thru at around 9:40-10pm. I just wanted some cookies- i ordered 3 cookies and that was it. Before i ordered, i noticed the car in front of me ordered around 6-7 meals- I was shocked when they didnt park them or move them up. I patiently waited behind them. When they got their food and left, I was asked to pull up to their drive thru spots. At this point I waited about 15 minutes and I didnt understand why they wouldnt have just put the cookies in while they were working on the bigger order. despite this, I am not one to complain much or cause a scene so i pulled up. What I found ridiculous is that I waited another 15 minutes — A TOTAL OF 30 MINUTES for 3 cookies. And no not 3 orders of cookies- 1 order of 3 cookies. And during the time im parked in the spot waiting, every single car behind me gets their food and leaves. I was about to get out of my car when I finally saw a team member running to my car with my order. As frustrated as I was, i said nothing. I didnt even receive an apology, a thank you or anything. Im not the type to ever write reviews anywhere but this was absolutely ridiculous. if your management and team cannot find a way to get out orders with the longest times they really need retraining. I work in food as well which is why i didnt really want to complain but this was just a joke of...

From the outside, it looks like it’s gonna be a really good McDonald’s but once you get inside it’s a whole other story. We tried the arcade and it robbed us because none of the games even worked. After we put all our money in the machines and nothing worked we saw a sign that said play at your own risk, so they obviously know nothing works in there so they should just shut down the arcade. The garbage cans were over flowing and it was just gross inside/dirty. We waited forever for our food and it wasn’t even busy inside. The fries were gross and not even fresh it was disappointing all around. We should’ve learned our lesson the first time going there but my daughter wanted a happy meal the next day so we decided to do the drive thru real quick. Well it was not quick at all we waited in the line for about 30 mins and there were only 2 cars in front of us. We got the happy meal and there was no toy inside so we tried to go in real quick to get her toy and the door was locked!! The line for the drive thru was a mile long at this point so we had to give up on getting her toy. They didn’t even give a receipt when they gave me my change. my daughter asked for extra fries instead of apple slices and when she looked there was not even a extra fry or apple slices she was super disappointed. If I could give zero stars I would. The food was so gross and soggy I wouldn’t even feed it to my dog. Worst...

Booo!👎👎I just left the drive-thru a little while ago. Nice try Mcdonald's Wisconsin Dells Pkwy.......But Next time don't try to pass off your overly scorched RE-FRIED french fries to me as though they were freshly made. You must really think we're stupid enough to fall for this!?! So now I've learned my lesson...ya fooled me once but I assure you this will NEVER happen to me again..as now I have to have the 2 point check system in place before I ever leave your window...here goes: Check Point #1 Feel Temperature of fries Check Point #2 Visual inspection of fries to check for the twice fried ""let's get rid of these old heat lamp fries on the unsuspecting drive-thru customer by dipping them back in the oil"so they FEEL hot again " tell tale signs overly darkened scorched woody look and woody feel If any points fail, i'll ask for different ACTUALLY fresh fries to be made while I gladly wait, or I'd ask for a refund. Unfortunate for me is that I didn't drive these pieces of wood you call fries back to you. Here's a concept mcdonald's crew how about you serve me the same quality food you probably cook for yourself when you go on lunch because im certain you make for yourselves the freshest of fresh #serve us the same food that you'd eat...