Old Prague House — Hotel in Prague

I rested for several days in this hotel. There is a peculiarity of this hotel - there are no kettles in the rooms, which imposes certain inconveniences. The hotel has breakfast included in the price. But the breakfasts are very meager, plus the assortment runs out quickly. There are also juices, but they are very diluted, sometimes it is not clear whether you are drinking water or highly diluted juice. The distribution counter is located right next to the check-in counter. The employees of this hotel constantly stand near the counter and control who charges how much. And when you want to take something for breakfast, you meet the disapproving glance of the hotel staff. I observed a situation where a hotel owner insulted and argued with a woman because of an extra sandwich that the woman took for her child. He brought the woman to tears. He behaved very rudely, insulted this woman, even though she apologized and explained that he pays for breakfast from his food. This sounds very strange, because the hotel guests have already paid for breakfast. The hotel owner also discussed this with other visitors. There was also a moment when the hotel owner said that he didn’t care about the children. This situation really spoiled the impression of the hotel. I do not recommend this hotel as a hotel for families with children, because... There are smoking points everywhere, under the windows of the rooms. I would recommend looking for another hotel and perhaps without breakfast, because... you may well spoil your mood with the unprofessional behavior of the...

We rented a room with two children. When checking in, the girl at the reception said that you can get juice and coffee from the kitchen at any time. But then the hotel owner told me that my children drank too much juice And that he, as the owner, has to pay for it. But I paid for my stay and it was unpleasant to hear this. During breakfast, since the children did not have a full breakfast, I packed them two sandwiches with cheese and ham. The owner of the hotel, instead of reprimanding me that this was contrary to the hotel rules, became rude to me and began to insult me. I apologized for the sandwiches and returned them, but the owner called me a thief.

.In addition, the smoking area is located directly under the room windows. And even with the windows closed, cigarette smoke entered the room. And there was no way...

Terrible!! Although the rooms are nice and clean, If you come from another country, you may have problems with accommodation, especially if you are arriving overnight. I lost my money for the first night booked due to an accommodation error, as the key box didn't open and I have the video that proves what I'm talking about. The next day I arrived at the hostel and was treated quite rudely. Although the facilities are good I don't recommend this place. It was the worst experience I've ever had in my life. When a foreigner is in another country, what matters most is the friendliness of the staff, especially when solving problems. And in this case it...