Tannenbaum By The River Condominiums by Ski Country Resorts — Hotel in Breckenridge

greeted by bags of trash stacked by the front door of the condo, the whole hall stunk from the previous week occupants’ trash. It didn’t bother me that much but it should’ve been our first indication of the fact that this place would be really half ass cleaned. After a long day of travel I went straight to the shower… there was dark hair stuck to the walls. I was hoping this was just missed during cleaning but it was setting the stage for the hairiest stay of our lives at what we will forever refer to as “The Hair Bnb”. A few of our kids were hanging out on a bed when I happened to notice the people behind my blonde daughter had long black hair on it. After pulling down the comforter we discovered more hair. We inspected all 4 beds and there was black hair on/in every single one. The sheets clearly had not been changed. We ended up making a pallet on the floor and sleeping on the couch. I called trying to leave a voicemail but the menu said to leave a message at the beep then reroutes you to the main menu, leaving you no actual way to leave a voicemail. So I emailed the company to let them know and sent photos of all the hair we found. We contacted VRBO that night and then magically I received a phone call once VRBO was involved. They said they would call in the morning. They open at 8 so I was hoping I’d hear from them early to get this resolved. After not hearing back from them by almost 11:30, I called VRBO and what do you know after that I heard from the company. They said they’d send someone to clean and refund the first night. One week later we still haven’t received that refund. Upon returning I was disgusted to see only the sheets were changed and not the blankets on top of the sheets or the comforters. That’s a real half ass clean especially when we’re in the middle of a pandemic. The hair on the shower walls was still there. It has been vacuumed, sheets changed and the dishwasher had been run. To top it off, my personal pillow was missing. We thought maybe they’d confused it for theirs so we checked the pillows in the bedrooms. BAD idea. They were so stained/yellowed. It was disgusting. We never did find my pillow. I didn’t care, I was so ready to leave that place. We’ve sent all the photos to them and really received no actual response or accountability for what was a really unsanitary, disappointing stay. The worst part is we were told we’d get a refund and did not. So we essentially paid to sleep on the floor with our own pillows and blankets from...

For our family of 6 (including my 80 year old father in law and my 3 teenagers) - didn’t have a working refrigerator for the first 2 nights. We rented the place because it was 1300 sq ft. SKI COUNTRY RESORTS - the management company offered us a mini fridge (we were paying $643 a night). For the entirety of our stay. Then promised to “make us whole and compensate us.” They are liars and cheats and promised a resolution, when in reality they weren’t going to do it. The two awful condescending people that “manage” that company, treated my family horribly, and kept all their ill gotten money. Ski county resorts, in my opinion, cares about no one, but themselves and their bottom line. If you are an owner - read this - we paid $643 a night,...

Stayed here for a long weekend. The place is cozy with a beautiful view of a little river out back. The terrace was a lovely place to have coffee while watching the animals like ducks, fox, hawks, squirrels. Walking distance to downtown Brek . Wish it had been a little cleaner though. There was a broken glass in the cupboard and more shards of broken glass in bottom if dishwasher. There was a pile of dirt in the stand up shower in one of the bedrooms. The microwave door had a crack in it and the dishwasher didn't seem to use the soap pack we put in. We rented through Ski Country and when we called the front desk about these issues we never got an answer. All in a a nice place but in need of some...