Blackbird Lodge — Hotel in Leavenworth

Upon checking in the front desk person (Megan) informed us that our room was going to be on the 4th floor, oh and by the way, the air conditioning isn’t working and hasn’t been working for days but be glad that you are in the front of the building because the rooms in the back get even hotter. This was all delivered in a rude manner. When asked for more of an explanation, she just told us that there have been several HVAC people out to look at it but none of them could figure out what was wrong or fix it. When I inquired if there were any other rooms available, Megan rudely informed me that there weren’t and that there really wasn’t anything they could do but there was a fan in the room. As I stood there in shock, both at the horrible thought of not having air conditioning in this heat and also the rudeness of Megan, she just looked at me and said, “We are done here, you can go now.” I would also like to note that we stayed there last year and on that trip Megan also checked us in and she was rude that time as well. I let it go that time because I didn’t want our vacation to be ruined but I was not surprised she was rude again this time.|First of all, it would have been nice to have been informed of the AC issue and given the opportunity to cancel before we drove all the way there. Second, if this issue had been going on for days, why were portable AC units not already purchased and installed? This is not only an uncomfortable situation but it could also have medical consequences for some people.|So we go to the room, which was hot, so we tried to open the window to let in a breeze but it had the blocks on it so the window could only be opened a few inches which did nothing. We asked that due to the circumstances could these locks be removed and we were told NO! So we were expected to stay in a hot box of a room with nothing being done to try to make it more comfortable for us except for a floor fan and being treated rudely. That night our room was 86 degrees which we were definitely not able to comfortably sleep in. We had to take cold showers to try and get our body temperature down as we were getting over heated. ||The next day we ran to the store to get another fan, to try and draw some of the cooler evening air into the room, some cooling towels, to keep us from getting heatstroke, and a small personal cooling unit. We also bought an allen wrench to take the locks off the window so we could actually try and get some cooling night air in the room. All of those things did not help, so the 2nd night our room was still 86 degrees. The next morning I went downstairs to see if anything was going to be done because we were ready to leave, we could not stay in this heat box of a room any longer. At that point it appeared that someone was going to finally go to the store to get portable ac units to put in the room. Why they did not do this earlier, I do not know. I think it was because it was the weekend and they didn’t want to put forth the effort for their guests on the weekend.|Later that day, Monday, we did get a portable AC unit installed in our room, but it was a long battle against the heat in the room to make much of a difference. The only way we could sleep that night was to have the AC unit blowing directly on us. The room that night finally got down to around 80 degrees which is still too hot to be comfortable to sleep in. Finally the thunderstorm on Tuesday provided some relief from the heat and we were able to draw some outside cooler air into the room. Even after that and running the AC 24/7 our room was never able to get below 76 degrees.||We were due to check out on 5/20 but we made the decision to leave a day early simply because 5/19 was supposed to be a really hot day at 92 degrees and we knew that the AC unit would not be able to keep up and we would be in a miserably hot room again that night. Rather than put ourselves through that, we just decided to leave early. |We woke up early, packed our stuff, turned in the keys and headed out. This will be the last time we stay at this resort, next time we will pick...

Out of the many hotels/lodges I have stayed in, this has got to be in the top three for cleanest rooms I have been in. That is my biggest concern when finding a place to stay. I ended up with a studio which was actually pretty big in comparison to other studios/economy rooms I have stayed in and the basics (like towels) were provided. The room didn't have a kitchen, but it did have a microwave and a mini fridge. Only four cups were provided in the room, but dishes and wrapped plastic utensils could be found on the second floor. The room only had one sink in the bathroom which was unfortunate. Bring your own shampoo or whatever because the room only came with two soap bars. I had to check-in after hours so make sure you call ahead if you are going to be late for the 4pm check-in so they can leave your keys in the drop box in the parking garage...that was helpful especially since the front desk closes at 5pm. I didn't have much interaction with the front desk, but they seemed nice and personable in passing and when I was checking in/checking out. Parking was tight as they only have a really tiny parking garage so if you have big vehicles I think you have to park some place else. The lodge itself is only a block from the main part of Leavenworth. My room faced the hospital/town, but it was pretty quiet. The other side of the building faced the mountain and river. I don't know if this was just because I had a studio or if it applies overall, but I had to take out my own garbage and place it in the bin out front. I can't really chat about housekeeping because none was provided during my short two night stay. My only real gripe would be about the garbage situation and the parking, but overall I had a great experience and I would recommend this place. There's another review on here that mentions they felt they were discriminated against because the male was of a different ethnicity. I'm black and had no issues with any of the staff or patrons at the Blackbird Lodge. Take that for...

That's what my realtor instructor told us were the three most important factors in real estate. With The Blackbird Lodge, you'll fully understand why.||||All of the stores and restaurants in the Front Street area are within walking distance, with virtually no change in elevation. Of course, that means that Front Street Park (the gazebo area) is, too, but so are Waterfront and Enchantment Parks, Blackbird Island (partial view of), and the Wenatchee River (partial view of). Being a block off of Front Street and, even though across the street from the hospital, the lodge is surprisingly quiet.||||The rooms are comfortable and were cool during our visit. The lodge has a small breakfast area with limited, though free, offerings - a single waffle maker for the entire place and a basket of fruit cups that quickly disappear - and a two-hour window for those interested. There is a nice sitting area across the way. Our big concern was parking: many of the spaces are quite narrow, and there aren't enough spaces for the number of units. There are instructions that one can park down the road a piece, not exactly comforting nor convenient. Street parking does seem to be a viable alternative at some times of year. Tip: get there early to get a parking space and consider your strategy...