Ray-Ban — Local services in Amsterdam

Ruben: Excellent Ray-Ban Service Where do I begin? Let me tell you about the extraordinary experience I had at the Ray-Ban store in Amsterdam's bustling Kalverstraat, thanks to the one and only Ruben! Brace yourself for a tale of exceptional service, sales expertise, and a personality that can only be described as relaxed, easygoing, and downright delightful.

From the moment I stepped into the store, Ruben's infectious energy and warm smile greeted me, setting the tone for what turned out to be an unforgettable shopping excursion. What sets Ruben apart from the rest is his genuine passion for the Ray-Ban brand and his innate ability to sell not just sunglasses but also the entire experience that comes with it.

Ruben is the antithesis of a pushy salesperson. He effortlessly guides you through the store, giving you the freedom to explore and discover the perfect pair of shades without feeling the slightest bit of pressure. It's refreshing to encounter someone who understands that purchasing sunglasses is not merely a transaction but an opportunity to embrace a lifestyle and capture a unique feeling.

What impressed me most about Ruben was his extensive knowledge of the Ray-Ban brand. He effortlessly answered all of my questions, from the technical aspects of different lens options to the historical significance of iconic Ray-Ban designs. It was evident that he had not only mastered the art of selling sunglasses but also delved deep into the brand's heritage, making him a true aficionado.

However, what truly sets Ruben apart is his ability to create a relaxed and enjoyable atmosphere. With his laid-back demeanor and witty sense of humor, he effortlessly puts customers at ease. It felt less like a sales interaction and more like a friendly conversation with someone who genuinely cared about finding the perfect pair of sunglasses to suit my style and personality.

Ruben's expertise and passion shine through in his exceptional customer service. He goes above and beyond to ensure that every customer leaves the store with a smile on their face and a newfound confidence in their chosen eyewear. His genuine interest in people and unwavering dedication to his craft make for an unforgettable shopping experience.

In conclusion, Ruben at the Ray-Ban store in Amsterdam's Kalverstraat is a true gem. His outstanding service, relaxed demeanor, and genuine love for the brand are a winning combination. So, if you're in need of a new pair of shades and an incredible shopping experience, do yourself a favor and pay Ruben a visit. Trust me, you won't be disappointed!

Thank you Ruben. Enjoy...

It was a delightful experience visiting the store. It was one of the days of Black Friday weekend, despite that the crow management was done excellently by the employees attending the customer. We have received the right attention almost immediately upon visiting and entering the store; the representative listened to the requirement attentively and came with the perfect suggestions within a couple of iterations. Multiple presentative attended the measurement taking, order processing and payments and made our visit a complete experience within optimal amount of time. All of the representatives are cordial enough in attending our requirements and made sure customer is happy with the interaction made in doing the individual tasks. Not to mention, Ray Ban has a plethora of collections to meet the needs of different customer preferences and choices and this time too we are not disappointed at all. Entire purchase is a very nice experience thanks to the quality of interaction with people! Overall, great collections with varied price range, curated customer interaction by the knowledgeable representatives, well maintained in-store hygiene despite big crowd on special Black Friday sale. Job well done. Will look forward to go back to the...

Highly frustrating diffident and disappointing customer/front desk experience. The staff seems to have a “anything goes” attitude. I’d given myself 1.5 months to find sunglasses and they managed to mess it up two days before my summer break. They’ve been incompetent. I have had an ordeal for almost 45 days. First the frame wasn’t ok so I reordered with them. Turns out they ordered the wrong ones. Had to wait again for the correct order. When the right frames did arrive I needed to get them with prescription. Guess what? They took my prescription correctly but lo and behold THEY ORDERED THE WRONG LENSES! GREEN INSTEAD OF BLUE. To make matters worse they made a stupid comment about how prescription changes sometimes the colour of the lens to cover it. Not to mention every time having to go to their store - in fact one of the staff members commented that I’ve been there so often that they should give me a store discount. I will be on vacation with a €150 glasses with no prescription so I can’t see. The lenses? They charge you €220 for it but unfortunately the staff seems be to quite incompetent in placing the...