CHANEL — Local services in Bloomington

Cindy Gordon is an amazing sales associate to work with at this “Chanel boutique” in Nordstrom at the Mall of America, Minnesota!

I found this location online about six years ago and I met an expert! Even though I have never been into that store, but I found a gem in customer service! Everything has been done virtually with her! I get pictures from time to time from her via text messages about the beautiful bags, shoes etc.

If I’m looking for something specific, all it takes is a chat or phone call. She’s very responsive! Delivery is super awesome! Nordstrom is one of the best places to shop from anyway, so anything that’s associated with Nordstrom is super amazing!

Thank you again Cindy for being such a great person. I’ve loved working with you over the years and I look forward to doing a lot more...

We’ve been shopping for our Chanel hand bags here for years with Cindy and this past couple of years with Austin. Both were amazing to work with and they’re both extremely professional, responsive and attentive. I am from out of town where there isn’t a Chanel boutique nearby so it is extremely convenient to have Austin as our personal concierge for Chanel shopping. Love this boutique, their team, and hand bag availabilities. Nice small boutique where they’ll have some amazing items available in stock when other bigger boutiques like in Vegas will be out of of stock. This boutique will be my “go-to” for all of my future Chanel shopping. A side bonus…since this boutique is affiliated with Nordstrom, all purchases here I get Nordy reward points / money...

My husband purchased Chanel CF less than 2 weeks ago, I opened the box for my birthday on dec 22nd, I wore it and see if it’s enough for my wallet, sunglass, key and phone, But after, I found a thread on the bag, and little damaged on the edge, This is my first Chanel bag, I never thought there would be such a problem. I went to the store and talked to the manager on Dec 24, just two days after I opened the box! they only would offer to repair it for free. For the price of this bag, we deserve higher quality and better customer service, This is really really disappointing. My bag should’ve been able to be returned/ exchanged.

They increased the price but declining the quality! If you still want to buy it, Make sure carefully check ...