I enrolled to the rec center 2 years ago, at first I got the whole year paid and this year since January I got the monthly payments membership. No one told me about that there is a special offer for students (Iâm a full time student) of course they want you to pay more, which is not the case, the case is when youâre a student itâs so hard to get everything together and have time to workout or do some other things. I recently found out about this offer and people at the front desk told me to call the manager (kristy) that she is so nice and sheâll do something about it, So I called her, she was not really nice it all and then she told me to prove that I am a full time students which I have no problem with, and then she will change my numbers, itâs been 5 months that Iâm paying more than I should, but she wonât prorate the extra amount Iâve been paying. So in this case Iâm so mad because not one said anything at first like not one offered me nothing it all, they need to give you more details about everything. Iâve been paying more then I should. They should let you know of the possible discounts you can apply for...
   Read moreIt is very nice that there is a community center with the amenities it offers BUT what good are all the amenities if the hours are not long enough each day to accommodate those working adults that usually workout before or after being in the office. And CLOSED SUNDAYS - why? Itâs a community center. Also as other reviews have noted, the fitness center is always so full of teens on equipment, hanging out that it is challenging to move through a workout without waiting a lot for the teens/ young adults to get off equipment. The fitness area needs to be 2x the size, more equipment and open longer hours everyday of the week.
Itâs as if the Community Center isnât sure who their target audience is or who they want it to be. If itâs everyone then the space and hours should be adjusted to truly accommodate all.
Carbondale community center is open Sundays but Glenwood membership...
   Read moreAfter a year of coming here I had a very unfortunate end to my membership. On top of the absurd cancellation fee (that recently increased) I was made to pay one more month of my membership. There was much confusion as to what I was supposed to be charged and the terms of cancelation that the manager had to become involved. I clarified with 3 different desk employees that I COULD use my membership for one more month but that I would have to check in verbally. I came in one day and a different desk assistant denied me access to the gym and said I would have to PAY EACH TIME I came in. She was very brusque and rude to me. To say the least, when it comes to memberships the rec center is not accessible to the community with their fees and they lack communication with their members. Very disappointed with how I was...
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