I purchased a Groupon and came here for laser genesis, my main concern was sun spots and during my first consultation and initial session she was great took the time to clean and do some extractions, the second time she didn’t do any extractions and seemed to have forgotten that she told me laser genesis helps with sun spots and said I should try ipl instead during my next session … which I was down to try.. On my third visit I tried the ipl and I’ve never had it done so I wasn’t sure what to expect .. I did see darkening of some spots but I wish I had been told that it was ipl I needed during my first session so that I could have had the option to change my Groupon from a laser genesis to ipl. These sessions don’t take long and she only allows one Groupon purchase at her place regardless of whether it is ipl or laser genesis. My first Groupon was for laser genesis(last year) and a year later I finally saved enough to splurge a little more on my skin and bought the ipl package from Groupon.. Carmen approved it when I made the purchase but when I emailed to make an appointment she said since I’ve purchased a Groupon before I didn’t qualify but that she could offer me Groupon price… but since Groupon had additional offers of 30% off and I have credits I wanted to use so I decided to just take my services somewhere else. Don’t get me wrong Carmen is nice but it might have been that I didn’t purchase enough sessions to see any lasting results therefore couldn’t justify...
Read moreAfter struggling with frequent acne & hormonal breakouts, I discovered Carmen on a Groupon for laser genesis & since then she has completely transformed my skin. In the past other estheticians would always try to upsell or pressure me to purchase unnecessary packages, so many places are seemingly focused on profit more than service, but she consistently goes above & beyond, offering much more than what I pay for. Her attentiveness & genuine care is what’s kept me coming back for years. I love that she tailors each session to my specific needs. Her passion for skincare & pride in her work is what truly sets her apart. The day after my appointment, I always expect a check-in text to see how I'm feeling, a simple gesture that speaks volumes about her personal touch. You won't find this type of quality & pricing anywhere else in Manhattan. I can't recommend Carmen enough she's the best esthetician in NYC hands down & I wouldn't trust anyone else...
Read moreThe glowing reviews are not exaggerating. Carmen is the real deal. She paid special attention to my areas of concern for my Laser Genesis treatment. She checked in frequently during the session to make sure the laser wasn’t too hot and that I was doing okay. In our brief conversation following my treatment, I learned that she has over 20 years of experience and that she used to work with a plastic surgeon before she went into business for herself. She definitely knows what she’s doing. I’ve had LG treatments elsewhere and their estheticians did not seem as knowledgeable, professional, or as thorough as Carmen is. My skin already looks better only hours after first treatment. Can’t wait for the rest of my series! Thanks Carmen,...
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