NYC Boat Charters — Local services in New York

Horrible experience. They sold us tickets in The Battery park and told us a bus would've taken us to the pier 78 in 5 minutes, but it took almost 30min to get there. Then the cruise was supposed to start at 5pm but it started 10min late. They took off and after 5min in the sea, the cruise went back to the pier, apparently to pick up somebody else, so we had to wait for 1hour while everyone was loosing the patience and members of the staff were yelling at us, and others asking for a refund. The whole thing was shambles. We were late for another experience that we booked and nobody want to be...

1. Sales people lie to sell tickets
2. They will make you walk for so long.
3. only one ticket counter. You have to wait for so long.
4. you cannot get down in statue of liberty. But they lie about that. Why do they care.. they already sold it to you.
5. they will criticize you. Humiliate you after they sold the ticket.
6. they don't understand that old people are going to walk a lot reckless sales people. They have to be stopped selling tickets in front of the...

Our waitress didn't bother ever coming back after coming to our table initially. As a party of 7, we were going to all order drinks but we couldn't even do that. We never even got refills on our water either. Dirty plates also collected on the table because they were not taken. I had to go and find someone to mention all this to in order to get service. Don't think we'll be...