Went in the store as I saw some On running shoes I liked and was in need of new ones. Once in the store I was immediately greeted by a friendly saleswoman by the name of Bree (Apologies if I did not spell that correctly). She asked a few questions to get a conversation going and returned with a few options to try on. While trying these shoes on I was greeted by the store manager Kyle, who went out of his way to make sure I didn't have any other questions. I've been buying shoes the wrong way. I'm so used to going in a store and rummaging around through shelves of boxes hoping someone will eventually show up so I can see if they have the size I need somewhere in the back. I walked in to this Tradehome (which is the first and only time I have ever been in one) and received first class treatment at the very beginning from an employee who was genuinely pleasant and was interested in helping a clueless customer. The experience I had at this store is why Tradehome will be my first stop from now on. Found exactly what I wanted and didn't have to wait...
Read moreToday was my second visit to Tradehome Shoes. Kyle helped me and a friend who is a frequent customer. Kyle gave me an excellent recommendation for a sole insert to increase the comfort of the already very comfortable Hoka shoes and I am very glad he did. They are beyond comfortable now and should serve me well touring Nepal next month.
In addition, Kyle and Tradehome did a service you would never see at a big box shoe store or even a department store for my friend. She bought a pair of Hokas 2 weeks ago that did not fit comfortably when put to the test of walking for hours on a concrete floor.. He swapped the shoes for a new pair in a wider size and it made all the difference.. Thank you Kyle and...
Read moreI was in about 6 weeks ago looking for work shoes. I have severe neuropathy; even socks are painful. Got to use their new scanner, and was brought out a new brand of shoes and a softer insole than the 700-dollar insoles I've been using. Felt okay at first, so I paid 200 dollars for what I got and left. Next few days at work we're a nightmare. After some switching around experiments, I ended up going back to using exactly what I had gone into the store with. Staff was friendly enough, but it was the worst 200 dollars I've ever spent....
Read more