Steakhouse District — Restaurant in Strasbourg

My boyfriend and I recently spent our vacation in Strasbourg and decided to have dinner at this restaurant. The location is beautiful, with elegant decor and excellent reviews on Google. Upon entering, we were greeted warmly but were seated at a table in a dark corner, which was also directly in the middle of a walkway, despite many other tables being available.

We were given the menu, and when the waitress came to take our drink orders, we mentioned that we did not speak French. Unfortunately, she was unable to communicate in German or proficient English, which forced us to improvise using a few French words. We also placed our food order at that time. However, during the order process, the waitress suddenly walked away to greet other guests and then ran into the kitchen, leaving us in the middle of placing our order. When she returned, there was no apology or explanation for this behavior. Throughout the interaction, she frequently rolled her eyes at us, which made us feel uncomfortable.

The shared tartare starter was delicious, but when we asked for bread, we received two plates and were unsure if they had misunderstood us. A few minutes later, we had to request bread again.

When our steaks arrived, both were of poor quality and tasted terrible. Throughout the meal, no one checked on us to ask if everything was okay, either during the starter or after we had left our steaks uneaten. Meanwhile, other tables were consistently approached with smiles and inquiries about their meals.

We felt unwelcome and decided to ask for the bill immediately, which took...

Nach einer kurzen Wartezeit in der Schlange durften wir draußen einen Tisch nehmen. Das Ambiente war wirklich wunderschön. Unser Service war äußerst freundlich, zuvorkommend und professionell. Wir bestellten einen exzellenten Rotwein und das "Côte de Boeuf Salers France". Leider waren wir enttäuscht, da das Fleisch sehr zäh war. Die Silberhaut wurde vor der Zubereitung nicht entfernt und das Fleisch war stark verkohlt. Da die Fleischportion etwa 1 kg betragen sollte, schien der große Knochen fehl am Platz, da er das Gesamtgewicht verfälschte. Die kleinen Fleischstücke am Knochen waren vollständig verkohlt und dienten eher als schlechte Dekoration. Die als "Bratkartoffeln", durch Google-Übersetzer bezeichnete Beilage erwies sich leider als gekochte Kartoffel. Die hausgemachten Pommes hingegen waren äußerst köstlich. Unsere Bedienung zeigte sich sehr verärgert über die schlechte Leistung aus der Küche (da sie das Gericht nicht serviert hatte). Wir konnten uns später auf eine Lösung einigen. Es ist durchaus möglich, dass andere Fleischgerichte von besserer Qualität sind. Vielleicht werde ich nochmals zurückkehren und etwas anderes probieren.

English: After a short wait in the queue, we were able to take a table outside. The ambiance was truly beautiful. Our service was extremely friendly, attentive, and professional. We ordered an excellent red wine and the 'Côte de Boeuf Salers France.' Unfortunately, we were disappointed as the meat was very tough. The silver skin was not removed before preparation, and the meat was heavily charred. Since the meat portion should have been around 1 kg, the large bone seemed out of place as it distorted the total weight. The small meat pieces on the bone were completely charred and seemed more like poor decoration. The side dish labeled as 'fried potatoes' by Google Translate turned out to be simply boiled potatoes. However, the homemade fries were extremely delicious. Our server was visibly upset about the poor performance in the kitchen (even though she hadn't served the dish herself). Later, we were able to reach an agreement. It's quite possible that other meat dishes are of better quality. Perhaps I will return and try something else.

Français: Après une courte attente dans la file d'attente, nous avons pu prendre une table dehors. L'ambiance était vraiment magnifique. Notre service était extrêmement amical, attentionné et professionnel. Nous avons commandé un excellent vin rouge et la 'Côte de Boeuf Salers France.' Malheureusement, nous avons été déçus car la viande était très coriace. La peau d'argent n'a pas été retirée avant la préparation, et la viande était fortement carbonisée. Comme la portion de viande aurait dû peser environ 1 kg, le grand os semblait déplacé car il faussait le poids total. Les petits morceaux de viande sur l'os étaient complètement carbonisés et semblaient plus être une décoration médiocre. L'accompagnement, qualifié de 'pommes de terre sautées' par Google Traduction, s'est révélé être simplement des pommes de terre bouillies. Cependant, les frites maison étaient extrêmement délicieuses. Notre serveuse était visiblement contrariée par la mauvaise performance en cuisine (même si elle n'avait pas servi le plat elle-même). Plus tard, nous avons pu trouver un accord. Il est tout à fait possible que d'autres plats de viande soient de meilleure qualité. Peut-être que je reviendrai et essayerai quelque...

I am from meat business . I visited 20th of december evening with my friend. We ordered 2 ribeye steak and my rib eye steak was good but other steak was not ribeye. I called service lady and she was so friendly and she apologized and invited supervisor. His name was Denis. Especially i wanted to introduce myself and I showed with photos from my restaurant that I know meat very well. He was so rude and insisted that it was ribeye. I requested from him to bring me ribeye and of course I said tgat I would pay. However he tried to make me accept this situation. If it had been in Europe any restaurant or in my restaurant, it would have changed immediately to please the customer. Both the lady in the bar and service lady came to apologize because of this supervisor behavior. I thank them for their hospitality. I am writing this comment for the restaurant owner on purpose to inform about this event. Because of these workers, restaurants are put in diffucult situations. Except for this person,...