Glacier Toscani — Restaurant in Strasbourg

I was so excited to try out after seeing a wide flavor range. There really are so many flavors to choose from, but I found out they are all made with monin syrup. I still gave a try, and those syrup flavored flavors are not that great at all. There are some flavors look like has some real fruit or other ingredients in them such as kiwi, lemon basil, sesame, etc. do not understand the hype of the rating for these you-can-make-it-home-too quality ice cream. Staff was very friendly and kind, but the food quality does not...

While ice cream (we tried sorbet) was overly sweet where you will miss on the original flavor of the ice-cream itself, the way it was served a young lady working here was even worst. She was speaking harsh and loud simply getting irritated for no reason. While I understand that she might be seeing 100s of customers everyday, which might be overwhelming but It felt really unwelcoming at the end of customer the way she spoke. I hope you...

The ice cream was mediocre and the customer service was poor; my elbow accidentally brushed into my child’s cup and I asked if she could get another scoop and someone by the name Massimo literally screamed at me saying that was not my problem. After eating, I went back into the store to tell him that I work in customer service and how he handled himself was not only poor but that he made my daughter cry. Poor...