Rocky Mountain Chocolate Factory — Restaurant in Leavenworth

Okay so we went into this place two weeks ago. I expected this to be outrageously good, the store was 75% empty. I mean empty as the Baron Sea. I got the mint chocolate bar and she says it's got a soft middle, well since I stuck it up till I mouth you can smell the mint was dosed probably five times too strong. When you get into it it broke apart in pieces it definitely was not soft. They they should have had samplers out for people to sample things so that way I would have known not to buy anything at all whatsoever. I don't know if they really make stuff there but I know that little tiny kettle they have in the front with no burner underneath it is not big enough to run that store. I'm assuming that it's a pop-up shop just for the holiday season only. And they're buying the products from somewhere else.. Long story short it ruined the end of a nice day and you felt like you traveled there for nothing when you get something that tastes so bad that's supposed to be so good especially when you're on your way...

While they do have a sign to warn customers of potential allergens and what not the employees have racks of the Carmel apples stacked up inches away from the ceiling uncovered and even in front of us pulled them down from there and put them into a display case to serve!! To top it off my partner being allergic to peanuts/nuts we asked for a cut up apple and the lady used the same utensil to cut both peanut butter and her separate Carmel apple when we reminded her about the allergy she said she didn't understand why we would still want them due to it being next to a peanut one and we said if it's not touching it it should be fine we asked if she could use a clean utensil and she huffed and puffed about it and another lady told us if it's a deathly allergic allergy to just not get it like seriously if you can't even take steps to try to please a customer or even avoid allergens why do you work in...

My wife and I stopped in Leavenworth to meet family last Friday and after our meal we stopped in to buy some chocolates for our trip home. We bought several varieties, including dark chocolate and milk chocolate toffees, caramels, hastacks, etc. Couldn't have been more disappointed with all of it. We both felt the chocolate was just not good tasting...almost stale. The kafe toffee even had a burnt flavor to it. For what we paid, which was our other problem with the chocolates...the prices they charge are obscene...this was a definite disappointment. See's, you have NOTHING to worry about, trust me! Needless to say we...