Art Gallery Carré d'artistes — Attraction in Sedona

Both my husband and I descend from generations of artists and collect art and decided a few days ago to bring 5 of our kids (ages 8-14) to this gallery because 3 of them are also involved or interested in fine art. Our children knew to be careful with the pieces and we were there right alongside them pointing out techniques and styles.

We were the only people in the gallery and the one staff member there initially greeted us politely and then occupied herself with the computer.

After a bit, we heard rock music playing. I thought it was the employee's ring tone. However, it continued for several songs. My husband and I were amused at first because it was our preferred genre of music, but then we noticed the employee turned the volume up higher than was normal or appropriate for the small space. That's when we both realized she was trying to drive us out of the gallery.

I said, "I've been here before and they've never played any kind of music."

We each looked at the employee and she gave us only a stone-faced glance before feigning attention back to her computer screen. At this point, the music was blaring and too loud for that space, but we decided to endure a few more minutes in sheer stubbornness. In reality, I should have called out her rudeness on the spot!

The next day, our family returned and I spoke to the gallery director about this horrible display of unprofessionalism. We found out that employee is there about half the time, so be aware if you plan on coming to this gallery that you have a 50/50 chance of snooty service, or lack of service.

In the director's defense, she seemed surprised that we were treated this way. She did immediately offer to show us pieces, but we no longer felt the desire to purchase anything there. It is very...

The art was exquisite and I'm sure those that run the gallery are better most days, but me and my daughter (who is 5 and extremely respectful) did not feel welcome. I was looking to add to our collection, but due to our experience, walked out. The woman at the counter spoke to everyone in the store with the exception of us, I spoke to my daughter on several occasions proactively reminding her not to touch any paintings not in casings, and my daughter asked to sit down. The woman at the counter was on the phone on what sounded to be a personal call, and as my daughter was getting up onto a stool and I was going to assist her, the only interaction she chose to have was to say, "Can you have her get down from there? If she falls it's a liability on us." Granted I understand that past experiences could have shaped why she said this, but we were respectful, kind, and when I proactively addressed issues I saw could arise with my daughter in the store, the woman still sighed heavily the whole time, annoyed. I left abruptly and said we would find another place to sit down and told her to have a good day. I felt very disrespected, but I truly do hope she has a better day. Maybe next time we will...

Stumbled upon our first in person Carre d'artistes store in Sedona of all places. We had always only seen their products and write ups online so we were blown away. We went in and Marika greeted us with all smiles, educated us on what we were seeing, welcomes our little dog Luna. After spending some time in the store we were attracted to some pieces by a French artist Naen. We selected a pair in the smallest size - because why not! Then Marika let us know she had the frames that would fit them perfectly that she could assemble. We took those as well and they were gift wrapped beautifully! It was a true pleasure and we felt like small art connoisseurs. While we were in there a lovely lady from a neighboring store came to say hello to our dog and offered some yummy treats. We were able to see just how friendly this community is and how loving everyone is to each other. We will likely order something in the future to be shipped to us as Marika made it so easy for us to want more! Thank you for a...