3D Crystal Outlet — Local services in Bloomington

Very beautiful, it makes a great Great fathers day gift! I would definitely change the customer service. The lady that is at the Kiosk at Mall of America is very pushy and rude in a way. She demanded about 3 times that I tip her. Also, she told me that she would throw in a "free" Keychain if I rated them. I agreed to rate them and asked which website to go to, she took MY PHONE from my hands and started scrolling and logged in my Google account looked up their business and marked the "5 STAR RATING" herself. She then asked of I was going to comment anything good (all of this happened before my personalized crystal got started on). I wrote on there that it was a nice father's day gift. She then proceeded to verify that that's what I wrote, took my phone again and took a screenshot of my review and emailed it to herself. She then agreed to have my crystal done by 4:30 pm that same day. I was already weirded out and uncomfortable and in a way felt invaded, I left, came back at 4:30pm. My item was not done and I clearly told her I was on a tight schedule, she told me 5 more minutes like 2 times after that. Finally, at 4:56pm she called me that my item was done and showed it to me. Again, the crystal with the picture is beautiful, but.... she then demanded for a tip again and got upset when I told her no. I am one to tip for good service and where it is accustomed, this was not one of those specially after she was demanding I tip her. I paid a total of $186.00 for a crystal 3d picture. She had idk how many more add ons. Bad customer service, invasive and rude, but...

Won’t be doing business here again due to the trip being a big inconvenience. Sad because they make good work but when I am told that I could get my product day of if ordered by a certain time I expect it day of. I needed it day of and they are telling me 3 days because their machine is broken ( “but they have one downstairs” )?? The machines broken and the manager is out for the weekend? And the employees can’t access the working machine downstairs? Give them keys for gods sake. The Mall of America is out of the way for lots of people and I made a special trip to get there at open so I could get the Crystal as early as possible. Didn’t think it’d be 72 hrs. Close the kiosk down for 72 hrs or put something on your website stating that there are issues. Again great work done here but not worth the hassle. Won’t be back. Did quite a bit of business for them too in...

Stunning! When I saw the sample displays of 3D crystals, they looked very nice. So I ordered a couple. But when I saw MY photos in 3D it took my BREATH away! I was speechless! I can honestly say it brought tears to my eyes. If you are looking for that unique personalized gift - this is it! YOU provide the sentimental photo, 3D CRYSTALS makes it unbelievably come to life! They can have it done in a few hours but - when it's the busy holiday season, they are creating a lot of these - it is WORTH THE WAIT to get it the next day! Don't be in so much of a hurry that you miss out on this guaranteed-to-touch-their-hearts gift! I...